Job Description

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Start Your Journey

For nearly a century, Ponte Vedra Inn & Club has been a cherished destination where traditions are celebrated, connections are formed, and memories last a lifetime. Set along the beautiful Atlantic coastline, the resort combines timeless charm with gracious hospitality, offering exceptional experiences through world-class accommodations, dining, recreation, and service. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering extraordinary experiences while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we create meaningful moments that honor our legacy and inspire future generations.

The Opportunity

Ponte Vedra Inn & Club is seeking a Massage Therapist to deliver exceptional spa and wellness experiences to members and guests through professional massage and body treatments. This role is responsible for performing massage services, maintaining treatment areas and supplies, promoting spa retail products, ensuring compliance with sanitation and safety standards, and supporting the spa team's commitment to Five-Diamond service excellence. The Massage Therapist plays a key role in creating memorable guest experiences while contributing to spa revenue growth and overall guest satisfaction.

The Day-to-Day

• Provide professional massage and body treatment services to members and guests in accordance with spa standards.
• Promote, educate guests on, and sell spa retail products and services.
• Participate in product knowledge, sales, and continuing education training programs.
• Utilize and maintain proficiency in the spa's booking and scheduling system.
• Prepare treatment rooms and massage areas daily to ensure readiness for service.
• Maintain treatment room supplies, linens, equipment, and inventory levels.
• Stay current on new products, techniques, services, and industry developments relevant to the spa operation.
• Communicate proactively with members and guests to ensure satisfaction and gather feedback.
• Address guest concerns professionally and escalate issues when appropriate.
• Maintain high standards of guest service with a focus on minimizing service complaints.
• Comply with all safety, sanitation, and state licensing requirements.
• Maintain cleanliness, organization, and professional presentation throughout the spa and work areas.
• Attend all required education, training, and development classes.
• Assist with special projects and perform additional duties as assigned by spa leadership.

What Sets You Apart

• Florida State Massage Therapy License required and maintained in good standing.
• Minimum one year of massage therapy experience preferred.
• Previous spa experience preferred.
• Demonstrated expertise in Swedish, Deep Tissue, Maternity, and Hot Stone massage techniques.
• Experience performing body treatments and related spa services.
• Strong guest service and interpersonal communication skills.
• Ability to promote and recommend spa products and services.
• Knowledge of safety, sanitation, and state regulatory standards applicable to massage therapy.
• Ability to work a flexible schedule, including weekends, holidays, and split shifts as needed.
• Commitment to ongoing education and professional development.

What's In It For You?

We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations.

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary Uniform Dry-Cleaning Services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.