Pyramid Global Hospitality

Massage Therapist

Pyramid Global Hospitality  •  United States (Onsite)  •  4 hours ago
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Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our Spa team as a Massage Therapist!

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

  • Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
  • Contribute to our distinctive atmosphere and foster your personal and professional growth
  • An individual committed to creating exceptional guest experiences
  • Be appreciated for what you bring to the team
  • Learn and grow with a company that values its associates

Why OKANA:

  • Competitive wages
  • People-first culture
  • Health insurance
  • Retirement savings
  • Growth opportunities
  • Paid time off
  • Festive environment
  • Perks & discounts

About the role

The Massage Therapist is an integral member of the Spa team, responsible for performing professional, high-quality massages and body treatments, ensuring the highest standards of service. The role is to assess clients’ needs and provide treatment plans to promote relaxation, reduce stress, alleviate pain, and improve overall well-being. This individual is part of a customer facing team of health and wellness professionals who work collaboratively to ensure all client satisfaction and build loyalty for resort guests and local residents.

What you will be doing:

  • Maintain clean and organized work area.
  • Complete other duties as assigned by supervisor.
  • Coordinate, organize and carry out massage services.
  • Demonstrate exceptional customer service skills, be personable and helpful to clients.
  • Demonstrate full knowledge of use and maintenance of spa facility and services offered.

What are we looking for?

  • Valid massage therapy license or certification in accordance with local/state regulations.
  • Proficiency in various massage therapy techniques.
  • Previous experience as a massage therapist; preferably in a Day Spa environment.
  • Excellent communication skills; able to speak, read, & write English; able to discuss with clients and provide clear explanations of service.
  • Personable, customer-centric attitude; providing a friendly and professional demeanor to build client trust & loyalty.
  • Listening skills to understand client needs/requests and ensure a positive experience.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$70.00

-

$40.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality

About Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com

In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Boston, MA
Year Founded
Unknown
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