Job Description

Job Title: Massage Therapist

Department: Residential Spa

Reports to: Lifestyle & Hospitality Director

Job Type: Non-Exempt

Pay Rate: 50% Commissions + $18/hr + 20% auto gratuity on all services

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

We are seeking an on-request Massage Therapist for a single-treatment room spa in a luxury high rise apartment building in Downtown Austin. The Massage Therapist is responsible for providing professional and personalized massage services to clients to promote relaxation, stress relief, and health and wellness. This individual must be skilled in a variety of massage techniques and dedicated to delivering exceptional guest experiences in a clean, safe, and welcoming environment.

Key Responsibilities:

• Perform a variety of massage techniques including Swedish, deep tissue, hot stone, lymphatic, and other modalities based on client needs and preferences.
• Conduct client consultations to understand individual wellness goals and tailor treatments accordingly.
• Maintain cleanliness and sanitation of all work areas and treatment rooms in accordance with health and safety standards.
• Keep accurate records of services provided and client preferences for future visits.
• Uphold a professional and courteous manner at all times to create a relaxing and respectful environment.
• Recommend additional treatments or wellness products based on client needs.
• Adhere to appointment schedules and manage time effectively to avoid delays.
• Stay current with industry trends, continuing education, and licensure requirements.
• Follow all policies, procedures, and confidentiality guidelines of the facility.

Qualifications:

Education & Licensing:

• High school diploma or equivalent.
• Graduate of an accredited massage therapy program.
• Valid state license and/or certification in massage therapy.

Experience:

• Minimum 1-2 years of hands-on experience preferred, but recent graduates are welcome depending on role and training.

Skills:

• Proficiency in a range of massage techniques and therapies.
• Strong customer service and interpersonal communication skills.
• Ability to assess client needs and customize services accordingly.
• Commitment to professionalism, confidentiality, and ethical conduct.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
• Must be able to lift up to 25 pounds.

Work Environment:

• Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
• May require evening, weekend, and holiday hours depending on client scheduling.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.