• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Relocation bonus
• Vision insurance
• Wellness resources

• Robust leadership training and development: we want to support you in your role and set you up for success
• You’ll experience a culture that invests positive energy into everything we do
• A dynamic compensation plan that will reward you for your leadership skills

• Directly supervise and be accountable for all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
• Recruit, hire, train, develop and retain top talent
• Effectively create and manage team member schedules to ensure proper execution of daily operations
• Set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
• Lead by example, demonstrating the ability to achieve personal as well as team goals
• Dedicate time to work the floor to provide your team with in-the-moment coaching

• Create an environment that is passionate about providing supreme guest service
• Focus on building guest loyalty by consistently following the proven operating system of Massage Heights
• Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand’s Mission, Core Values and Strategies

• Plan, prepare and execute events to promote Massage Heights in your area
• Conduct the necessary marketing activities to drive leads
• Develop partnerships with local businesses in your area

• Minimum 2 years membership-based service and/or retail management experience[GH1]
• Experience managing hourly wage employees
• Self-starter mentality with strong leadership, organization, communication and interpersonal skills
• Working knowledge of labor and employment laws (plus any local and state licensing laws for therapists and estheticians would be helpful)
• Experience in training, coaching, and conflict resolution
• Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
• Demonstrate working knowledge of computers and standard software
• Basic business math skills
• Financial and P&L experience
• Must be able to work varied hours to include weekends, evenings, holidays, etc.

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights