Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Quality Engineering ERP Test Manager in Managed Application Services (MAS) at RSM, you will be a key member of our team and will be exposed to several aspects of our quality assurance practices including:

• Leading quality assurance projects associated with ERP implementations
• Developing and implementing test strategies
• Defect management services.
• Continuous improvement of testing processes
• Collaborating with cross-functional teams

This role requires excellent testing skills, leadership abilities, and communication skills. You must be client-focused and team-oriented. In this role, you will be a valued member of our team, maintaining ongoing relationships with key team members and stakeholders, and help ensure successful projects.

Responsibilities

• Managing quality assurance projects guiding teams of quality assurance engineers and testers to ensure comprehensive test coverage and high performance of our clients’ software products.
• Developing, implementing, and maintaining robust test strategies and plans that align with project goals and timelines.
• Establishing and maintaining defect tracking and management processes to ensure timely identification, documentation, and resolution of software issues.
• Contributing to continuous improvement initiatives within the quality engineering team to optimize processes, tools, and methodologies.
• Collaborating closely with cross-functional teams including software development, product management, and operations.
• Developing and maintaining quality metrics and reports to effectively communicate test progress, results, and quality status to stakeholders.

Basic Qualifications:

• Excellent communication skills.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 12 years of experience in quality assurance and test management, with at least 4 years with project management experience.
• Experience in testing ERP software.
• Functional knowledge of ERP software including experience of working on industry business process of Order to Cash, Lead to Cash, Procure to Pay, and Record to Report.

In-depth knowledge of test management tools (Jira, Azure Dev Ops - ADO, etc)

• In-depth knowledge of software development methodologies, including Agile and Waterfall.
• Proven ability to project manage a team of quality engineers, fostering a culture of teamwork and excellence.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

Preferred Qualifications

• Knowledge of test automation (Leapwork, Work Soft, Tosca, Selenium)
• Knowledge of performance automation (Load Runner, JMeter, NeoLoad)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.