Job Description

Nome da função: MarTech Technical Lead

Localização: Lisboa

Regime de trabalho: Híbrido, 1x por semana

Vem fazer parte de um ecossistema dinâmico onde o futuro dos negócios é criado e vivido todos os dias. Faz parte desta transformação!

Na LUZA Group, a paixão, a perseverança e a vontade de superar limites definem o nosso caminho para o sucesso.

Fundada em 2006, somos uma multinacional portuguesa com mais de 1.200 profissionais talentosos e um volume de negócios que supera os 30M€. Com presença em mercados estratégicos como Portugal, Espanha, Marrocos, Brasil, México, Estados Unidos e China, oferecemos soluções inovadoras em engenharia, TI, design, consultoria, Indústria 4.0, formação e recrutamento. Tudo o que fazemos é movido pelo talento das nossas pessoas.

Este é um momento de crescimento e oportunidade. O futuro pertence a mentes visionárias. Vais juntar-te a nós?

Resumo / Visão geral:

We are seeking a MarTech Technical Lead to guide the design and delivery of scalable customer engagement and CRM solutions for a major organization in the aviation and travel sector. The successful candidate will combine solution architecture, hands-on engineering leadership, cloud integration expertise, and strong stakeholder collaboration.

Responsabilidades e Tarefas da Função

• Provide technical leadership and mentoring to the engineering team, setting direction and promoting engineering best practices.
• Architect, design, and develop scalable, secure, and efficient MarTech solutions.
• Lead technical delivery from design through implementation, testing, release, and operational readiness.
• Ensure solution quality, delivery timeliness, and alignment with functional and non-functional requirements.
• Work closely with product managers, marketing teams, architects, data teams, and other stakeholders to align technical strategy with business objectives.
• Identify and resolve technical challenges, providing hands-on support when required.
• Drive integration patterns across customer engagement platforms, CRM, CDP, cloud services, and digital channels.
• Promote reusable components, documentation, governance, and knowledge sharing across the team.

Requisitos Obrigatórios

• Strong experience designing and delivering MarTech, CRM, or customer engagement solutions.
• Hands-on experience with AWS cloud services and enterprise integration patterns.
• Experience with SDK integrations, APIs, webhooks, and event-driven architectures.
• Experience with CRM platforms and customer data platforms (CDPs), independent of a specific product.
• Practical experience with Braze, mParticle, or comparable customer engagement and CDP platforms.
• Ability to translate business and marketing needs into robust technical designs.
• Proven experience leading engineers, reviewing designs, mentoring team members, and resolving complex technical issues.
• Strong communication and stakeholder management skills in distributed Agile delivery environments.

Requisitos Complementares

• Previous experience in marketing technology, digital marketing, or customer lifecycle management.
• Experience in aviation, travel, retail, or e-commerce environments.
• Relevant AWS, Braze, CRM, or CDP certifications.
• Understanding of consent management, identity resolution, personalization, and customer data governance.

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