Job Description

The MarTech Solutions Architect at Healthy Paws Pet Insurance is a pivotal leadership role focused on driving new business opportunities. This position requires a strategic thinker who can drive ideas into action. The ideal candidate will serve as the functional lead for our website in Adobe Experience Manager.

In this role, you will be the primary bridge between Marketing’s vision and IT’s execution. You are a unique talent who can discuss high-level marketing strategy in one meeting and dive into Sightly/HTL code or DAM metadata schemas in the next. Your goal is to ensure our MarTech stack operates as a high-performance, integrated engine that empowers our content authors and delivers a world-class user experience.

KEY RESPONSIBILITIES:

• AEM Functional Administration: Act as the lead site authority, overseeing content architecture, DAM organization, and the health of the authoring environment.
• Technical Translation: Interface between Marketing, .NET/AEM developers, and external agencies to help prioritize efforts and maintain alignment across channels.
• Solution Architecture: Guide the development of AEM components and templates, ensuring they are intuitive for authors and optimized for performance.
• Component Strategy: Partner with UX teams to translate design systems (Figma) into flexible AEM component libraries that maximize authoring efficiency.
• Technical Oversight: Provide code-level troubleshooting (HTML/CSS/JS) to diagnose issues within the AEM environment and guide developers toward the right fixes.
• Compliance & Standards: Ensure all digital properties meet WCAG/ADA accessibility standards and adhere to SEO best practices.
• Ecosystem Integration: Manage the connectivity between AEM, Workfront, Adobe Target, and Marketo Engage to create a seamless marketing workflow.

REQUIRED SKILLS/EXPERIENCE:

• Adobe Stack Expertise: Extensive experience with the capabilities of AEM (Sites & Assets), WorkFront, Target, and Marketo Engage.
• Development Background: Proficient in native web technologies (HTML, CSS, JavaScript) and experience developing within the AEM environment (Sightly/HTL, Java).
• Advanced AEM Authoring: Deep knowledge of page authoring and the ability to optimize component interfaces to improve marketing agility
• Web Technologies: Proficiency in HTML, CSS, and JavaScript, with a solid understanding of how these integrate into AEM development builds.
• Data & Assets: Strong grasp of AEM Best Practices, specifically regarding DAM organization, metadata schemas, and content fragments.
• Project Management: Experience partnering with/coordinating diverse teams, including developers, SEO partners, analytics agencies, vendors and creative teams through complex web builds and migrations
• Accessibility Standards: Experience ensuring digital properties meet WCAG/ADA requirements at both the code and content level.

PREFERRED:

• Design-to-Code: Experience translating Figma design systems into reusable AEM component libraries.
• Analytics Mastery: Familiarity with GA4 implementation, data layers, and tagging strategy within technical builds.
• QA/UAT: Experienced contributor to User Acceptance Testing (UAT) cycles for new component releases.
• Future-Proofing: A strong pulse on AI-driven marketing technologies and how to integrate them into a modern MarTech stack.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.