Job Description

MarTech Intern

PRIMARY DUTIES:

• Ability to analyze customer inquiries, support trends, and knowledge base content to identify patterns and opportunities for improvement.
• Comfortable reviewing data and interpreting testing results and performance metrics to support recommendations.
• Ability to troubleshoot issues, test system configurations, and recommend practical solutions.
• Strong critical-thinking and problem-solving skills with a high attention to detail.
• Excellent written communications, editing, and proofreading skills.
• Ability to create clear, concise, and customer-friendly content.
• Comfortable learning and working within new software platforms and digital technologies.
• Interest in artificial intelligence, customer support technologies, automation, and business systems.
• Ability to work independently while effectively collaborating with cross-functional teams.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Currently pursuing a degree in Marketing, Communications, Business, or a related field, with core Marketing coursework completed.
• Strong critical thinking skills and high computer literacy.
• Excellent reading and writing skills appropriate for professional business communication.
• General familiarity with marketing technology tools (HubSpot experience is a plus but not required).
• Ability to work independently as well as collaboratively in a team environment.
• Attention to detail and an initiative-taking approach to identifying and solving problems.

**This is an office hourly, full on-site position, located in Bradford, PA**

***Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.***