Grab

Mart Merchant Partner Associate

Grab  •  Balikpapan, ID (Onsite)  •  4 hours ago
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Job Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

The Critical Tasks You Will Perform

  • Guide, mentor, and empower team members to maximize daily engagement and productivity while fostering a good performing, inclusive growth culture.
  • Develop and implement comprehensive commercial strategies to consistently meet or exceed sales targets.
  • Lead the acquisition function to identify market opportunities, plan tactical outreach, and ensure seamless onboarding for new clients and partners.
  • Direct account management efforts to cultivate long-term client relationships, optimize customer satisfaction, and unlock the value of existing accounts.
  • Partner with internal stakeholders, particularly Marketing, to align on promotional strategies and coordinate the deployment of marketing assets.
  • Track daily pipelines and team metrics to deliver clear, data-driven progress updates to senior leadership.

Qualifications

What Essential Skills You Will Need

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • 3+ years in Sales or Business Development, including demonstrated experience leading, supervising, or mentoring a team.
  • Intermediate proficiency in data management and analysis to guide strategic decisions and build clear reports.
  • English communication skills for professional business interactions.
  • Foundational knowledge of the end-to-end sales cycle, from initial acquisition through client retention.
  • Skill for presentation, and negotiation skills across diverse audiences.
  • Experience supporting, motivating, and collaborating with a diverse team.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab

About Grab

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart

We work together as OneGrab to serve communities in Southeast Asia

Hunger

We work to understand ground truths and drive improvements, big and small

Honour

We keep our word and steward our resources wisely to build and sustain trust

Humility

We are a constant work-in-progress, and we never stop learning to get better

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
2012
Website
grab.com
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