Deputy Store Manager
M&S Simply Food – Edinburgh Royal Infirmary
Employer: WHSmith Travel
Contract: Full-time, 39 hours per week
Working pattern: 5 days per week, with a mixture of shifts, including early starts, later finishes and weekends as required by the needs of the business.
About the business
Our store operates as an M&S Simply Food franchise within Edinburgh Royal Infirmary, managed by WHSmith Travel.
As Deputy Store Manager, you will be employed by WHSmith and play a key role in representing the M&S brand. You'll be responsible for ensuring the store meets the operational requirements of WHSmith while delivering the high standards, brand expectations and performance targets set by M&S.
This means balancing the needs of both businesses, ensuring excellent food safety, availability, customer service and store presentation, while driving commercial performance and maintaining consistent operational standards.
The opportunity
We're looking for a motivated, hands-on Deputy Store Manager to join our busy M&S Simply Food store at Edinburgh Royal Infirmary.
This is an opportunity for an experienced retail leader who thrives in a fast-paced environment, takes pride in high standards and knows how to bring the best out of a team.
Working closely with the Store Manager, you'll play a key role in running the day-to-day operation of a high-volume convenience food store, helping deliver excellent customer service, strong commercial results and consistently high operational standards.
You'll be someone who leads from the front, takes ownership, makes confident decisions and isn't afraid to get stuck in. You'll also be comfortable taking responsibility for the store in the Store Manager's absence, ensuring that business priorities and standards remain consistent regardless of who is leading the shift.
WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life.
Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals.
Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets.
At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.
