As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Investigations
Key Functions / Responsibilities
Support post-trade operations for Global Markets products (including FXMM, Derivatives, and Securities) and deliver high‑quality service to both internal and external stakeholders.
Execute post‑trade operational activities accurately and on time, in accordance with established procedures. This includes verification, settlement, accounting, monitoring of overdue contracts, and handling ad hoc investigations or enquiries.
Assess and manage complex situations, including deviations and exceptions related to trade discrepancies or settlement mismatches.
Handle failed trades and investigate cash or position breaks, following up with counterparties or agent banks for non‑receipt or failure‑to‑pay issues. Escalate to stakeholders as per the escalation protocol and ensure resolution by T+1.
Handle the preparation and posting of accounting entries, attend to GL matters raised by ACRS/FCM, and process adjustment entries as required.
Support UAT, system implementation, and process enhancement initiatives, including business‑driven improvements and operational efficiencies.
Support business units and draw up new processes for new products to be launched from operational perspectives.
Ensure full compliance with internal and external regulations, and maintain effective controls to mitigate operational risks.
Adhere to internal policies, procedures, and regulatory requirements at all times.
Promote teamwork and support cross‑learning within the department to strengthen operational capability.
Customer Service
Liaise and work closely with relevant stakeholders to ensure SLA/SLI requirements are met and that daily operational issues are promptly resolved.
Quality Initiatives
Identify areas to improve processes and straight through processing (STP) opportunities to continue to deliver improved processes with consistent quality.
Maintain high-quality work standards by ensuring zero defects and minimizing rework
Possess at least 2 years of relevant experience, preferably with exposure to Treasury products. Fresh graduates with strong interest and willingness to learn are also welcome to apply.
Proficient in the use of Microsoft Office applications, particularly with good Excel skills.
Ability to work in a fast-paced environment with good time management, independently and under pressure and able to handle extreme stress.
Ability to handle complications and manage complicated situations effectively.
Self-motivated and able to work as a team.
Possess positive attitude and willingness to learn.
Innovative mindset and constantly on the lookout to improve efficiency.
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
