Job Description

At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren’t just posters on the wall, we live them every day; ‘One Team ‘we are stronger together’, ‘Responsibility ‘we take ownership’, ‘Passion ‘we believe in what we do’ and ‘Integrity ‘we do the right thing’. Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. If you share our passion and want to make a difference join our team to be a part of something ‘unbeatable’!

The Marketplace Partner Manager plays a critical role in building and scaling the JD Outdoors marketplace proposition, helping to establish a profitable, high quality on site outdoor marketplace aligned to the wider business growth strategy.
This role is responsible for identifying, onboarding, and managing strategic brand and partner relationships across core and complementary outdoor categories, ensuring the marketplace delivers a compelling and comprehensive product range for customers. Working closely with Commercial, Digital Trading, and Mirakl teams, the Marketplace Partner Manager will lead end to end partner integration, oversee trading performance, and drive continuous growth through strong commercial governance, promotional activity, and data led decision making.
The role combines commercial negotiation, marketplace operations, and trading optimisation, with accountability for partner performance, quality standards, and customer experience. Through effective reporting, forecasting, and stakeholder collaboration, the Marketplace Partner Manager will maximise on site visibility, conversion, and profitability, while supporting the evolution of JD Outdoors’ wider omnichannel proposition.
What you will be responsible for:
Brand & Partner Management
• Identify and onboard brands and partners within the outdoor sector, mapping core and complementary categories using data-driven insights alongside commercial team objectives
• Build a marketplace that offers a comprehensive outdoor product range.
• Negotiate commercial terms and lead meetings with brands.
• Prepare commercial proposals, outline partnership opportunities, and ensure contracts are signed.
• Support resource planning for brand management and onboarding.
• Collaborate with internal teams to onboard partners via Mirakl.
• Define processes and allocate resources for efficient integration.
• Manage product approval processes, ensuring compliance and alignment with business standards.
• Liaise with internal teams for approval of specific product lines
Trading Management
• Maintain strong relationships with partners to secure competitive products and pricing.
• Conduct Quarterly Business Reviews (QBRs) to monitor performance and engagement.
• Organise promotional events (e.g., Black Friday) and manage partner participation.
• Validate deals for authenticity and legal compliance.
• Coordinate with cross-functional teams to ensure smooth execution of promotional campaigns.
• Oversee product creation and digital merchandising standards.
• Line-manage an executive to ensure adherence to SOPs and workload management.
• Plan and forecast partner performance, implementing trading actions to drive growth.
• Work alongside Trading Lead to maximise on site merchandising, navigation and product categorisation to drive sales

Reporting & Analytics
• Provide performance reports to Buying and other stakeholders to inform future opportunities
• Highlight successful products for retail purchasing.
• Build dashboards to track KPIs such as conversion rates and web analytics.
• Enforce quality metrics and monitor partner performance against SLAs.

Key Relationships:
• Digital trading team
• Commercial team
• Mirakl team

Skills, Knowledge and Experience you will require:
• Strong commercial negotiation and relationship management skills.
• Experience in marketplace operations and partner onboarding.
• Data-driven decision-making and analytical capabilities.
• Excellent communication and stakeholder management.
• Familiarity with Mirakl or similar marketplace platforms is a plus.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time

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