Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The job holder will be part of a cross-company team supporting American Express Global Business Travel supply technology initiatives. The job holder will play a critical role with the expansion of Amex GBT’sMarketplace Platform (MPP), executing Functional and Integration Feature Testing while ensuring the right testing environments aremaintained
What You'll Do
Functional & Business Testing:
Assistin project specific testing (e.g.,MPPHotelAirExpansion) per priorities and requirements assigned by the Projectand ProductTeams
Drive functional and business testing to ensureMPPhas access to the right content and inventory
Perform Point of Sale and downstream integration testing on all applications and system processes available in a country
Test Strategies focusing on the GBT ecosystem:
Work with Product Management to ensure the feature is fit for purpose and work with them toidentifyand manage risks & issues
Formulate and execute solid testplanswith clear owners and sign-off criteria
Identification of suitable test data and testing tools to be used during testing
Maintain Open Issues log, helpidentifyworkarounds
Test Environment Configurations & Maintenance:
Ensure test environments are pointed to the right supply settings
Ensure vendors are pointed to the correct test environments
Carry out regular test environment reviews to ensure they areoptimizedand ready
Assist the Manager with Release Cycle Processes:
Assistwith risk management andresolvingissues that affect release scope,scheduleand quality
Coordinate and thoroughly document release content based on the product development backlog
Communicate all featurerelease,hotfixesor service pack related plans
Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
Assist Manager with Supply Technology Channels Certification:
Ensure Point of Sale Tools and Applications connected to the GBT SupplyMarketPlacePlatform are routinely certified and ready to adopt all new features
Document by Point of Sale Tool and Application, acceptance or not of features, in addition to date of sign-off and successful implementation
Relationship Management / Partners with:
Supply R&D Teams in collaboration with Product to ensure all features have been developed per original specifications and for the stability of test environments
Vendors & other parties powering PoS Tools & Applications connected to the GBT SupplyMarketPlacePlatform to ensure certification of all changes.
MPPProduct Support to ensure their awareness and readiness to offer support on new features – as needed.
3rdparty GDS & Non-GDS Connectors to ensure timelyresolution on issue escalations to their technical teams andexcellentoperational management.
What We're Looking For
Educated to University Degree level
Strong experience as a Test Analyst with mandatory travel industry experience
Able to work with SMEs, understand businessprocesses& convertinto test plans
Excellent written and verbal communication skills
Strong planning and organizational skills
Strong analytical and reporting skills
Ability toidentifykey issues and enact a mitigation plan
Able to work effectively in a complex, diverse,globaland fast agile environment
Strong time management and prioritization skills, juggling tight deadlines with focus on quality
Solid follow through with minimal management
Location
Manila, Philippines
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
This role is for CWT, a member of the American Express Global Business Travel family of companies.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel.
GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
