This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketplace Operations Manager / Customer Success Manager based in Mexico.
We are looking for a proactive, customer-focused operations professional to manage the daily activity of a growing nationwide marketplace connecting residents with event hosts and service providers. In this role, you will ensure customer requests receive timely responses, bookings are successfully completed, and operational issues are resolved efficiently. You will combine marketplace operations, customer activation, provider coordination, and quality control to deliver a seamless experience for both customers and service partners. Working closely with property managers, providers, and internal teams, you will identify supply gaps, improve provider responsiveness, and encourage repeat bookings. Your impact will be measured through fulfillment rates, customer satisfaction, and marketplace growth. This fully remote opportunity offers significant ownership in a fast-paced startup environment focused on improving resident engagement and retention.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
