Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com
The role
We are looking for a Marketplace Coordinator to manage the day-to-day relationship with two of our key marketplace partners, ASOS (UK & EU) and The Iconic (Australia), as well as support additional marketplace partners as we grow.
This role sits on the operational side of the business, focusing on product listings, order flow, stock accuracy, and partner communication. Given the geographic spread of our partners and reporting structure, you'll need to be comfortable working across different time zones and coordinating with stakeholders remotely.
Key responsibilities include:
Managing product listings across ASOS and The Iconic, ensuring pricing, descriptions, and imagery are accurate and up to date
Monitoring stock levels and inventory feeds to prevent overselling and listing gaps
Tracking order fulfilment and resolving issues relating to returns, cancellations, and delivery delays
Acting as the first point of contact for partner account managers across both platforms
Producing weekly and monthly reports on sales performance, returns, and stock health
Identifying pricing or promotional conflicts across markets and escalating where required
Supporting the onboarding of new product lines and categories onto marketplace platforms
Working closely with internal teams including Ecommerce, Warehouse, Finance, and Merchandising to ensure smooth marketplace operations
Maintaining documentation of marketplace requirements, technical specifications, and compliance standards for each partner
About you
You are someone who is highly organised, detail-oriented, and comfortable managing multiple priorities in a fast-paced ecommerce environment.
1–3 years' experience in ecommerce, marketplace management, or retail operations
Experience working with Mirakl and Shopify
Familiarity with marketplace platforms such as the ASOS Partner Portal, The Iconic Seller Portal, or similar platforms
Strong Excel and spreadsheet skills, with experience using reporting tools to analyse performance data
Excellent written communication skills, as most partner interaction takes place via email, Slack, and other remote channels
Strong organisational skills and the ability to manage multiple partner relationships without letting details slip
A proactive, solutions-focused approach to problem solving
The ability to work independently and take ownership of your responsibilities
Confidence collaborating with stakeholders across different teams and time zones
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Lovisa Life:
Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 900+ stores across 37+ countries. Join a high growth international retailer, publicly listed on the ASX.
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Lovisa Future:
With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.
Lovisa Product:
Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.
We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.
