Job Description

SUMMARY
Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests
• Follow recipes and mix an assortment of coffee drinks
• Follow all sanitation rules and regulations for marketplace
• Daily, weekly, and monthly cleaning required
• Will be responsible for your own cash, bank key and gift certificates
• Balance shift ending paperwork and daily cash drop
• Complete all assignments requested of you
• Maintain a high standard of sanitation and safety
• Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items
• Must follow proper grooming and dress standards set forth by the Employee Handbook
• Responsible for cleaning and sanitation of own area
• Maintain open line of communication with supervisor
• Must understand and abide by environmental practices of the resort
• Other duties as assigned

EDUCATION/EXPERIENCE
• Basic computer knowledge is required
• Prior cash register and cash handling experience is preferred
• Must be 17 years of age
• Prior barista or bartending experience is preferred but not required.

OTHER SKILLS AND ABILITIES
• Must have an understanding and friendly personality
• Able to handle difficult guests in a quick and professional demeanor mandatory
• Must be able to interact with multiple guests and staff at the same time and maintain a high level of professionalism
• Good math skills
• Must be able to work well on own and also in a team
• Must be able to work in a fast-pace environment

TYPICAL PHYSICAL DEMANDS
The employee must occasionally lift and/or move up to 20 pounds
Able to stand for long periods of time

TYPICAL MENTAL DEMANDS
Must be able to handle extremely high business levels in a faced paced environment.
Must possess a strong, yet friendly personality in order to maintain a great working environment with fellow employees and guests

WORKING CONDITIONS
The noise level in the work environment is usually moderate
Fast paced at times

Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.