• Manage and respond to customer inquiries through HubSpot, ensuring excellent customer service and support
• Process customer orders, subscriptions, and account-related requests accurately and efficiently
• Maintain and update the company’s wine database to ensure information accuracy and consistency
• Monitor and track the performance of ongoing marketing campaigns
• Execute and manage advertising campaigns across Google, Instagram, Facebook, and other digital platforms
• Create graphics and marketing collateral using company-approved templates and branding guidelines
• Schedule and publish social media content and event listings across various platforms
• Assist in day-to-day marketing and promotional activities to support audience engagement and brand growth
