Job Description

Job Title: Supervisor: Marketing Strategy, Operations & Communications

Department / Division: Marketing Strategy & Enablement / Marketing

Salary Grade: EX2_17

Location: Ada, MI

This role is based in our Ada office with a hybrid schedule, requiring in-person work Monday through Thursday, with Fridays as a remote option.

What we're looking for:

We are seeking a strategic leader to be the operational hub of our Global Marketing organization.

You will drive alignment, insights, and operational excellence across the marketing function. This role oversees Strategy & Planning, the Office of the CMO, and Marketing Internal Communications, ensuring the global marketing organization operates with strategic focus, data-driven insights, and strong cross-functional alignment.

You will act as a strategic facilitator for the Global Marketing Leadership Team, translating high-level vision into measurable business impact. This role combines strategic thinking, operational rigor, and expert communication to optimize marketing performance worldwide. Your primary responsibilities will include:

• Guiding Strategy & Planning: You will drive the annual strategic planning process, translate long-range business plans into actionable roadmaps, and oversee high-priority initiatives on behalf of the CMO. You'll define and track the Key Performance Indicators that measure our success.
• Driving Operational Excellence: You'll manage the operational rhythm of the marketing leadership team, from setting agendas to tracking action items. You will be the central point for coordinating marketing budgets, resource allocation, and ensuring strategic alignment between global teams and other corporate functions.
• Leading Internal Communications: You will develop and execute the internal communications strategy to inform, inspire, and engage our global marketing team. This includes crafting executive communications, leading employee engagement campaigns, and ensuring our team members are connected to the marketing vision.

Required Qualifications:

• Minimum 8 years of experience in marketing strategy, operations, or chief of staff role.
• Proven success managing strategy and operations within a large, global, or matrixed organization.
• Demonstrated experience serving as a strategic advisor and facilitator for senior executive leadership.
• Strong business and financial acumen, with experience in departmental budget management and resource allocation.
• Experience leading and developing high-performing teams, with a passion for mentoring and coaching talent.
• A Bachelor’s degree in Marketing, Business, or a related field, or equivalent practical experience.

Skills to Be Successful in the Role:

• Strategic Thinking: The ability to see the big picture and translate high-level vision into an executable, step-by-step plan that drives business results.
• Leadership & Influence: A talent for guiding and aligning senior leaders and cross-functional teams toward a common goal, often without direct authority.
• Exceptional Communication: The skill to distill complex information into clear, compelling narratives for audiences ranging from the C-suite to the broader marketing team.
• Operational Rigor: Excellent organizational and project management skills with a focus on creating efficient, scalable systems and processes that empower teams.
• Business Acumen: A strong ability to leverage data, KPIs, and financial information to inform strategic decisions and measure business impact.

Amway does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Amway immigration sponsorship (e.g., H-1B, STEM OPT, TN, etc.) now or in the future.