Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

IAS – Incentive Administrative System is a tool to process incentives for services rendered by UPS and create legal contracts with new customers and amend existing contracts. IAS is a part of marketing and provides information to different UPS departments.

Key Responsibilities:
• Deals with high-value, revenue-generating customers by preparing customized contracts based on specific client requirements. Ensure accurate and timely rate implementation in systems, requiring strong domain knowledge and attention to detail.
• Process contracts for new and existing UPS customers, Autorenewal of expired contracts and contract cancellation for non-shipping customers.
• Handle and coordinate Special tasks as assigned.
• Adhere to established procedures and operational guidelines as per business requirement.
• Maintain 100% quality standards in all deliverables.
• Work within time-sensitive environments, ensuring timely completion of assigned tasks.

• Adapt to changes in work schedules or shifts based on operational needs.

• Utilize strong keyboard and system skills for efficient processing.

Knowledge
• Knowledge of MS Office with hands on experience in MS Excel

Key Skills
• Strong written and verbal communication skills.
• Good Excel knowledge
• Excellent interpersonal skills.
• Ability to work under pressure especially during high-volume periods.
• High level of dedication and patience to work for high revenue strategic customers.
• Strong analytical, reasoning, and research skills.
• Effective decision-making ability.

Education
• Graduate/Postgraduate in any discipline.
• Minimum 1 year of experience, preferably in Excel-intensive or data processing roles.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.