As a Marketing Science Lead you will be responsible for leading the execution of the account and office-level vision and priorities within the organization.
The main output of the role is to deliver Marketing Science projects, deliverables, and related work to clients across a broad range of initiatives. Career development is typically provided by Marketing Science Directors or Senior Directors, but may be adapted depending on the account or office location.
The nature of the role is that of a leader, expected to understand Marketing Science at an advanced level and lead project contributions for client-facing deliverables
Identify, build, and lead teams to solve complex business and analytical problems
Provide leadership over project delivery and ownership requirements.
Manage both Analysts’ deliverables and your own deliverables, ensuring that the Marketing Science Associate Director or Director maintains visibility into project progress.
5-8 years of experience with at least two and deep understanding of at least four of the following areas:
Data architecture (ETL / data integration)
Automated data ingestion and reporting
Data science and statistical programming
Testing and personalization
Data visualization
Website platform implementation
Excel in data storytelling
Guide junior team members in translating findings into clear and actionable insights for clients and stakeholders.
Participate in business development activities, including:
Shaping analytics content
Recommending methodologies and technologies
Estimating level of effort
Supporting appropriate resource allocation
Provide feedback and refinement for presentations.
Deliver high-level presentations to both internal and external stakeholders.
Strong interpersonal and team-building skills
Ability to foster a cohesive and effective work environment
Proactively check in and report on team members’ needs
Ability to refine communication to meet client expectations and business objectives
Strong capability to communicate effectively with senior clients and stakeholders
Advanced understanding of:
Adobe Analytics
Google Analytics
Media tools
Ability to navigate technical and analytical challenges
Advanced knowledge and practical experience with agency technology platforms
Provide work and team leadership across projects.
Ensure project delivery standards and ownership are maintained.
Lead the ideation, development, and execution of measurement strategies and frameworks
Provide career development guidance, leadership, and support to Analysts and Analyst teams.
Support Marketing Science Directors and Senior Directors in scoping Marketing Science staffing and team management needs
What We Offer:
“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success In an effort to do so, we expect our team to work from an office a minimum of 3 days a week The ask stems from our want to:
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.comand us.greenhouse-mail.io We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

Critical Mass is a team of 1,900 inspired folks based in 13 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.
We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.
We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!