Detroit, Michigan
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join our energetic team as a Marketing Representative and be the face of excitement at the MGM Rewards desk! In this vibrant role, you’ll engage with guests as you promote and enroll them in the fantastic MGM Rewards program, helping them unlock exclusive perks and unforgettable experiences!
THE STARTING RATE: $18.90
THE DAY-TO-DAY:
Assist guests with all requests, answer questions about the MGM Rewards program, direct marketing and special events offers.
Understand and explain program updates and ensure consistent promotion of the GameSense problem gambling program.
Explain the MGM Rewards program in detail, enroll guest in the MGM Rewards Program, redeem guests points or offers.
Redeem, research, and adjust offers, rewards, tier credits and issue comps.
Navigate multiple computer systems including Patron Management.
Make reservations for our preferred players at restaurants, hotel, and transportation.
Assist host in issuing discretionary, and MGM Rewards Point Comps, dining, and hotel reservations.
Run companywide promotional events including but not limited to, Cruise Giveaways, Gift Giveaways, to include unpacking and distributing gifts.
Assist with promotional Slot Tournaments and event ticket distribution.
THE IDEAL CANDIDATE:
High school diploma, GED, or equivalent
One year of prior relevant customer service experience
Previous experience working in a similar resort setting preferred
Ability to work a varied shift to include weekends, holidays, and evenings
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Various programs and networking opportunities to help you get promoted
Volunteer opportunities to give back to the community
Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16044
Are you ready to JOIN THE SHOW? Apply today!
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
