Job Description

Start Date September 2026

Apprenticeship Level 6

Placement length: 2.5 years

Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. As employees they come together with a growth mindset, innovate to empower others, and collaborate to realise their shared goals. Each day they build on their values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft Store is the public face of Microsoft, where every individual, community and business can directly experience all that's possible with Microsoft, and we’re looking for the best and brightest talent to tell our story. Are you interested in a career where you can inspire customers and make an impact while building lifelong skills? If so, we’re the place for you!

The Marketing Program Manager (Apprentice) supports the Regional Digital Store Lead in developing and executing the sales and marketing campaigns for some of the most iconic brands such as Xbox, Surface, M365 and more. The ideal candidate is a nimble self-starter who can proactively work within an ambiguous environment, demonstrating problem solving skills and the ability to effectively communicate with varied audiences.

Responsibilities

What will I do in this job?

• Manage and coordinate projects from the local marketing calendar
• Create promotion requests for our Xbox, Xbox accessories, Surface PCs, and software products
• Publish and analyse sales and marketing performance reports
• Capture feedback and make recommendations to improve program execution including new AI features.
• Track and manage a comprehensive marketing project calendar for the region
• Consolidate and document learning and best practices throughout the fiscal year
• Build and manage access to resources, assets and content for Microsoft Store
• Coordinate activities with Category, Planning and Merchandising teams

What do I need to be successful?

• Strong organizational skills
• A passion for E-Commerce
• A self-starter attitude
• Being comfortable with ambiguity
• A tech enthusiast
• Enjoy meetings and communicating with a broad network of contacts

Being a Microsoft Apprentice:

As a Microsoft Apprentice, you will have the opportunity to start your career early, earn while you learn, and gain valuable experience. Microsoft believe in providing real responsibility from the outset, with an employment contract for the full duration of your apprenticeship. You will be an integral part of the team, contributing to meaningful projects and initiatives to drive impact.

What to Expect:

Support and Guidance: You will be fully supported by an apprentice buddy, your manager, and fellow team members. Microsoft managers are trained and ready to support you throughout your apprenticeship programme.

Learning and Development: You will spend time away from your job training and growing your knowledge, which you will then apply to your day-to-day role. You will complete work- based assignments and participate in modules aligned with your job responsibilities.

Community and Inclusion: You will be part of a vibrant and inclusive apprentice community. You will have opportunities to give back through Microsoft's community programmes and Employee Resource Groups.

Career Growth: At Microsoft, they are committed to your growth and development. You will have access to industry-leading innovation and resources to help you succeed in your role and beyond.

Qualifications

Requirements

To be eligible for this apprenticeship, you must not have a degree, however, you should have:

• Obtained suitable level 3 qualifications by 31st August 2026 (3 A-levels with grades A*-C, BTEC Nationals, T Levels, or equivalent).

• Obtained 5 GCSEs, including Maths and English, with grades A*-C or 9-4 on the new grading system.
• You need to be legally authorised (have citizenship or a valid visa/work permit) to work in the UK to be eligible for this role.

Related Competencies

• Analytical Problem Solving – Shows an ability to spot patterns, break down challenges into clear, simple steps, and approach tasks in a structured way. Stays focused on finding practical solutions to real world problems and improving how things are done.

• Cross-Boundary Collaboration – Works well with people across different teams, functions, or partner organisations. Comfortable building relationships beyond their immediate area and contributing to shared goals

• Building Customer and Partner Relationships – Able to develop positive, trusted relationships with customers, partners, or internal stakeholders. Takes time to understand their needs and how their business works to support strong, long-term partnerships.
• Global Process Management – Shows an interest in learning how global processes work and how to follow them efficiently. Keeps the end customer in mind and contributes to smooth, consistent ways of working across teams and locations.

Desired Skills and Abilities

• Shows developing analytical skills and a willingness to learn how to work with data

• Develops the ability to use AI tools to support work tasks and sharing learnings to help upskill the wider team

• Approaches tasks with strong attention to detail

• Demonstrates enthusiasm, determination, and a strong work ethic

• Enjoys exploring data and learning how to turn insights into clear, simple stories

• Has a genuine interest in products and how they succeed in the market

• Builds positive relationships and works well with others

• Communicates clearly and enjoys collaborating as part of a team

• Adapts well to a fast paced, changing environment

• Comfortable using Excel and eager to grow technical skills

Join Microsoft and develop skills that will pave the way for a successful career – Apply now!

#EIP #MicrosoftStore

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.