Job Description
Job Title: Product Marketing Manager - Retail
Status: Exempt
Reports to: VP - Head of Product Marketing
Department: Marketing
Job Code: 11171
Pay Range: $103,100.00 - $125,000.00 ANNUALLY
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
You lead and coordinate retail aligned marketing campaigns to ensure consistent execution, strong branch readiness, and effective in branch activation. You are a Product Marketing Manager-Retail who serves as the central partner between Product Marketing, Retail, and cross functional teams to drive member acquisition, engagement, and product adoption. You collaborate across teams to develop marketing strategies, oversee campaign activations, and deliver clear, compliant, and actionable communications that support business growth
WHAT YOU'LL DO:
• Lead the activation of the marketing campaign calendar for all initiatives requiring Retail support, ensuring branch teams are prepared, aligned, and equipped for execution.
• Coordinate cross-functional readiness with Product, Creative, Compliance, Retail Operations, Learning and Development, and Events.
• Support promotions, seasonal campaigns, deposit and lending programs, membership growth, and community-facing retail initiatives
• Develop and manage the marketing strategy for new branch openings with a focus on member acquisition. Work closely with Retail Sponsorships and Events Sr. Program Manager to align activities.
• Coordinate launch readiness including marketing, prospecting lists, events alignment, and opening day activation
• Partner with Retail teams to leverage marketing campaigns that increase awareness and drive foot traffic
• Own and coordinate production and distribution of retail product marketing materials such as onboarding kits, MDO collateral, brochures, talking points, and in-branch displays.
• Ensure consistency of product messaging, brand standards, and compliance across all retail materials.
• Lead quarterly branch contests and activation efforts that support product growth goals and motivate frontline engagement.
• Partner with Retail Leadership to align contest themes, KPIs, incentive mechanics, and communication rollout.
• Manage monthly retail collaboration meetings to ensure tight alignment on campaign planning, activation timing, and frontline needs.
• Serve as the central liaison between Retail, Product Marketing, and Communications & Community Relations, and Retail Sponsorships and Events for all retail dependent initiatives
• Coordinate campaign related retail communications in partnership with Retail Operations and Internal Communications.
• Ensure clear, concise, and actionable communication for branch teams, including toolkits, timelines, FAQs, and readiness guides.
• Foster a culture of collaboration, service excellence and innovation.
QUALIFICIATIONS AND PREFERENCES:
• Bachelor’s Degree Marketing required
• 5+ years Product focused marketing with strong experience leading digital marketing tactics and strategies. required and
• 6+ years Experience leading, building and executing and scaling-cross functional marketing strategies required and
• Experience using data and metrics to drive improvements. required and
• Ability to collaborate with ownership and accountability required and
• Industry experience and knowledge of the financial industry required and
• Channel and/or retail promotional experience required and
• A rigorous and logical way of thinking, strong communication and presentation skills required and
• Experience developing data-driven automated personalization campaigns required
WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx-EntityID=2&id=3255
DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.
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