Job Description

THE ROLE AND THE TEAM

Zalando Marketing Services (ZMS) is the 360° marketing unit for Zalando's brand partners. We offer a diverse product suite that spans multiple marketing channels, enabling brands to achieve their advertising objectives in the digital space based on deep consumer insights and a unique fashion, beauty, and designer context.

Within the ZMS Partner Consultancy unit, we work with a diverse set of strategic clients and advise them on innovative marketing solutions and scalable platform strategies. We aim to provide a high service level, smart consultancy, and access to various experts within ZMS. Our success is measured in revenue generation, solution adoption, and client satisfaction.

As a Senior Operations Specialist you will support the Partner Consultancy team with operational tasks, such as owning the campaign set-up process and campaign reporting in addition to contributing to the yearly and seasonal marketing strategies.

Find out more about ZMS: https://partner.zalando.com/services/marketing

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Support the ZMS Partner Consultants (PCs) in the team by taking ownership of all operational tasks. This includes:

• Owning the campaign set-up process end-to-end
• Creating the end of campaign reports leveraging all relevant data and providing insights / learnings
• Support the PCs with building an adequate yearly marketing strategy and recommendations leveraging ZMS and its offering with the support of the respective business experts
• Leverage internal marketing analytics tools and analyse data to support the PCs to create the highest level of consultancy
• Liaising with internal stakeholders (e.g. Buyers and Merchandisers) in alignment with the PC
• Build and maintain a strong internal network.

WE’D LOVE TO MEET YOU IF YOU

• Have previous experience in marketing (preferred)
• Possess strong data analysis skills.
• Demonstrate excellent attention to detail.
• Enjoy working in a dynamic, international environment.
• Are a strong team player.
• Have experience with Google Suite (preferred).
• Communicate clearly and effectively in English.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect.

• 27 days of holiday a year to start for full-time employees
• 2 paid volunteering days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review