Job Description

WALK-IN WEDNESDAY

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Duties and Responsibilities:

• Assist patrons in all aspects of the Rush Rewards.

• Authorized to approve and/or make adjustments to a patron’s account balance.

• Activate and/or deactivate a patron’s account.

• Issues new and replacement players club cards to patrons.

• Responsible for the day to day implementation and execution of all promotions and special event efforts.

• Assists the Marketing Operations Manager with all on and off-site marketing programs, promotions and special events for increasing casino revenues, and the tracking and analysis of these programs to ensure patrons receive extraordinary patron service and operations run smoothly.

• Any other duties as assigned by the Rush Rewards Supervisor or above.

• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.

Job Requirements:

• High school diploma or General Education Degree (GED)

• Ability to communicate with Team members and guests.

• Ability to work flexible shifts and days of the week including holidays.

• Ability to successfully fulfill the pre-employment process.

• Ability to obtain and maintain all necessary licensing.

• Frequent walking, standing, twisting, bending and lifting.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance*
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year*
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement*
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts

*Full-Time positions only