At Swarovski, where innovation meets inspiration, our people are driven by the desire to explore, experience, and create. We are looking for a Marketing Operations Manager for a rewarding role within a diverse team that is always pushing boundaries.
Join a truly iconic global brand, learn, and grow with us. We are bold and inventive, revealing surprising things like no one else can. A world of wonders awaits you.
About the role
You will be the backbone of all retail calendar activations and in-store events across Mexico. You will lead the planning, coordination, and flawless execution of marketing activations, ensuring alignment with the Brand position and global strategies while maximizing impact at the point of sale.
In addition to managing regional retail activations, you will provide strong support to trade marketing initiatives, working closely with partners to drive sell-out and strengthen brand presence in diverse markets. This is a highly cross-functional role, requiring collaboration with Brand, Sales, VM, PR, CRM, and local market teams to deliver seamless 360° campaigns.
About you
Bachelor’s degree in marketing, Business, Communications, or related field.
4+ years of relevant experience in marketing operations, retail marketing, or trade marketing, ideally within luxury, beauty, fashion, or premium lifestyle industries.
Proven track record in managing multi-market activations and complex calendars in a matrixed organization.
Strong project management and organizational skills, with the ability to drive multiple initiatives simultaneously.
Excellent interpersonal and communication skills; ability to influence stakeholders at all levels.
Strategic thinker with strong business acumen and analytical mindset.
Fluent in Spanish and English (written and spoken); Portuguese is a plus.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); experience with project management tools is a plus.
What we offer
You can expect a range of benefits, including:
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products with impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures, and sells the world’s finest crystals, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home décor. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sale in around 140 countries and employs more than 18,000 people. Together with its sister companies, Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
A responsible relationship with people and the planet is part of Swarovski’s heritage. Today, this legacy is reflected in sustainability measures across the entire value chain, with a focus on circular innovation, promoting diversity, inclusion and self-expression, and the philanthropic work of the Swarovski Foundation, which supports charitable organizations that create positive environmental and social impact.
Equal Employment Opportunity
Swarovski is an equal opportunity employer. We encourage our employees to celebrate individuality, and we are proud to create a workplace where people feel engaged, respected, valued, connected, and heard. A place where everyone is welcome. All aspects of employment—including hiring, promotion, discipline, or termination—are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, nationality, physical or mental disability, medical condition, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by the laws of the countries in which we operate.
Equal Employment Opportunity Commitment
Swarovski is committed to Equal Employment Opportunity for all employees and will take affirmative action in appropriate employment situations. All employment decisions will be made without consideration of race, color, religion, age, national origin or ancestry, sex, sexual orientation, marital status, citizenship, veteran status, or disability.
Masters of Light Since 1895
Swarovski creates beautiful products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as home décor and crystals for Automotive.
Swarovski Crystal Business is represented in over 140 countries worldwide with 2,300 Swarovski boutiques complemented by selected multibrand partners and employs around 18,600 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
