Job Description

Marketing Operations & Data Research Apprentice, Leatherhead, Surrey

Looking to start your career in data research, marketing operations, or CRM systems?

This is an opportunity to gain real, hands-on experience in a professional business environment while working towards a recognised Data Technician Level 3 apprenticeship qualification.

If you are curious, detail-focused, and keen to develop practical skills that will set you up for a future in data research and CRM systems, this role offers a strong foundation.

What you’ll be doing

Working within the Digital team, you’ll be involved in a mix of data research, marketing operations, and CRM-focused work, including:

Marketing & Sales Operations

• Research and build high-quality data on companies and contacts to support business priorities
• Use online tools to gather and enrich information
• Support data quality checks, reporting, and continuous improvement
• Work with marketing and sales teams to support campaigns and pipeline tracking

CRM & Data

• Support the day-to-day running and development of our CRM system (Dynamics 365)
• Maintain accurate and well-structured data
• Assist with system improvements, workflows, and automation
• Provide first-line support to users

AI & Innovation

• Get exposure to emerging AI tools and technologies
• Support initiatives to improve efficiency and lead generation through data and automation

What you’ll gain

• A Data Technician Level 3 apprenticeship qualification
• Practical experience using real business systems and data
• Exposure to CRM, marketing operations, and analytics
• The opportunity to develop skills that are in high demand across multiple industries

What we’re looking for

• An interest in data research, marketing operations, or business systems
• Strong attention to detail and a methodical approach
• Good communication skills and a willingness to learn
• Able to manage tasks and priorities in a structured way
• Comfortable using Microsoft Office
• Business A-level (or similar) is helpful but not essential

About us

Smithers Information is a leading provider of B2B conferences, market reports, and consultancy services. We deliver independent market insights that help businesses understand industry change and make informed decisions.

With offices in the US, UK, and China, we operate on a global scale, bringing together data, expertise, and industry connections.

We are a collaborative and entrepreneurial business, offering the opportunity to learn, grow, and build a long-term career.

Benefits

• Hybrid working pattern (3 days in office, 2 days from home)
• 25 days holiday, plus bank holidays
• Early finish on Fridays
• Private medical cover
• Employee Assistance Programme, including:
• Nutritional consultations
• Virtual 1:1 personal training sessions
• Counselling support and wellbeing advice
• Retail discounts hub
• Cycle to Work scheme
• Fresh fruit provided in the office
• Regular social events