Job Description

Overview

The Break Time Marketing Operations Coordinator provides administrative and operational support for the Marketing Department and serves as a resource for store locations across a network of 75 convenience stores. This position prepares reporting, tracks audit results, processes and tracks department invoices, coordinates print production, responds to store support requests, administers employee recognition and uniform programs, and coordinates fulfillment of marketing materials requests. The Coordinator works closely with Break Time Marketing and Operations teams to facilitate accurate and efficient program execution, communications, and store support activities.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• As a primary contact for store-related marketing support requests, order and distribute supplies and promotional materials.
• Coordinate the uniform ordering program for store management teams, ensuring adherence to the uniform policy by tracking program eligibility and monitoring and tracking order records. Process or reject orders, communicating with stores as appropriate.
• Administer Tobacco/Alcohol carding compliance recognition and incentive programs, including reviewing vendor mystery shop reports, identifying participating employees, tracking success/failure for bonus and incentive determinations, and preparing and distributing rewards.
• Track and maintain accurate records related to store marketing activities and programs, cash audits and monthly store visit audits and other activities using databases, spreadsheets, and other departmental records.
• Compile, organize, and distribute recurring reports for the Operations team.
• Monitor program metrics and provide reporting support as needed.
• Process Break Time marketing invoices, track expenditures, and ensure timely payment with accounts payable, maintaining records of orders and invoices.
• Communicate with the Break Time marketing team’s vendors regarding orders, deliveries, and invoicing questions.
• Coordinate the production of printed marketing materials, signage, forms, and promotional assets for store locations, serving as the primary liaison with external printing vendors to obtain quotes, place orders, manage timelines, ensure quality of completed orders, and resolve issues.
• Using knowledge of store programs and operations, work with marketing team members to determine stores’ needs for print and signage for promotions, initiatives, and new store programs.
• Provide administrative support to the Senior Marketing Manager and assist with special projects and department initiatives.
• Assist with budget tracking and reconciliation as requested.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• Associate's degree or equivalent work experience.
• 2+ years of administrative, coordinator, retail support, or marketing support experience.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background and check and drug test.
• Legal authorization to work in the United States.

Preferred Skills

• Experience supporting multi-location retail operations.
• Experience with invoice processing and vendor management.
• Experience with reporting and data analysis.
• Familiarity with promotional programs, incentives, or employee recognition programs.

ABOUT MFA PETROLEUM COMPANY

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.

MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First
• Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.
• Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.
• Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.
• Be Tenacious
• Give Your Best – Always give your best effort and seek to improve every day.
• Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”
• Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
• Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.
• Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.
• Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.