Job Description

About HighLevel:

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts.

Who You Are:

You may not have years of experience yet, but you are curious, detail-oriented, technically minded and comfortable learning new tools quickly.

You enjoy solving problems, asking good questions and helping teams bring projects across the finish line. This role is an entry-level, hybrid opportunity designed to give Apprentice hands-on exposure to the technical side of marketing operations, including landing pages, campaign QA, CRM automations, email/SMS setup, forms, tracking and internal marketing systems.

You are a quick learner who wants to understand how campaigns are built, tested, launched and improved behind the scenes.

Programme Details:

• Work Type: Apprenticeship
• Department: Marketing
• Sub Department: Customer Marketing
• Duration: 6 months
• Monthly Stipend: 32000 INR
• Shift timings : 8:30 PM to 5:30 AM IST, Monday - Friday
• Location: Remote - India
• Programme Start: October 2026

Responsibilities:

• Support the setup, testing and QA of marketing landing pages, forms, funnels, emails and campaign assets.
• Assist with basic website updates, page edits and content population across marketing properties.
• Basic understanding of UTM tracking, campaign links, A/B testing or digital marketing performance.
• Help test links, forms, buttons, tracking, UTM parameters and user flows before campaigns launch.
• Support email, SMS and WhatsApp campaign setup under the guidance of the Marketing Operations team.
• Assist with basic automation workflows, trigger links, forms, surveys and campaign routing.
• Help organize campaign assets, links, tracking details and launch documentation.
• Perform QA checks across desktop and mobile to confirm pages and campaigns are working as expected.
• Support troubleshooting for simple funnel, form, email or automation issues.
• Help document repeatable processes, setup steps and internal best practices.
• Provide clear status updates on assigned tasks, blockers and questions.
• Learn HighLevel’s internal tools, marketing systems and campaign launch processes.
• Use AI tools where appropriate to support research, documentation, QA and workflow efficiency.
• Other duties may be assigned.

Requirements:

• Interest in AI, marketing operations, marketing technology, web support, automation or digital operations.
• A go-getter attitude with initiative to find resources, learn independently and take accountability.
• Basic understanding of websites, landing pages, forms, email campaigns or CRM tools.
• Familiarity with marketing automation, CRM platforms or email marketing tools is a must, but knowing HighLevel is a PLUS.
• Familiarity with HTML, CSS or no-code/low-code tools.
• Strong attention to detail and willingness to carefully test work before launch.
• Ability to follow instructions, document steps and ask questions when something is unclear.
• Strong written and verbal communication skills.
• Comfort working with cross-functional teams and taking feedback.
• A quick learner mindset and willingness to take on new tools, systems and processes.
• Ability to manage multiple tasks at once and communicate priorities clearly.
• Curiosity around AI, automation, websites, workflows and how technology supports marketing.

Nice to have:

• Currently pursuing or recently completed coursework in Marketing, Business, Communications, Computer Science, Web Development, Digital Media, or related experience.
• Interest in marketing operations, marketing technology, web support, automation, or digital operations.
• Basic understanding of websites, landing pages, forms, email campaigns, or CRM tools.
• Familiarity with HTML, CSS, no-code tools, or low-code tools is a plus, but not required.
• Familiarity with marketing automation, CRM platforms, email marketing tools, or HighLevel is a plus.
• Strong attention to detail and willingness to carefully test work before launch.
• Ability to follow instructions, document steps, and ask questions when something is unclear.
• Must be a go-getter, not afraid to ask questions, and take accountability.
• Must be a quick learner and willing to take on challenging tasks.
• Initiative to find the resources needed to be successful in this role.
• Excellent verbal and written communication skills.
• Strong collaboration, time-management, and prioritization skills.
• Ability to manage multiple tasks at once and communicate priorities clearly.
• Curiosity around AI, automation, websites, workflows, and how technology supports marketing.
• Experience using AI tools like ChatGPT to support research, documentation, QA, or workflow creation is a plus.

HighLevel India Apprenticeship Policy:

This Apprenticeship Policy is issued pursuant to and in compliance with the Apprentices Act, 1961 (as

amended), the Apprenticeship Rules, 1992, the National Employability Enhancement Mission (NEEM)

Guidelines (if applicable), and the National Apprenticeship Promotion Scheme (NAPS) Guidelines notified

by the Ministry of Skill Development and Entrepreneurship.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.