Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Exciting opportunity to manage the campaign strategy, planning and delivery of the Retail Marketing campaigns for the Loyalty business
• A foundational new role in our recently formed Centre of Excellence, working alongside the Marketing Planning/Partnerships and Campaign Production departments.
• 12 month Fixed term full time role based at our Corporate Campus in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As a Marketing Manager within our Campaign Management team you will be responsible for best in class marketing by managing the execution of the Loyalty Marketing calendar across our retail portfolio including Retail Partners, Coalition Partners, Shopping & Qantas Business Rewards. This critical role will help design the campaign strategy and lead the execution, coordinating with multi-functional teams to deliver exceptional campaigns that have channel, creative and audience impact. The role will provide coaching and guidance to coordinators and graduates, and play an important role to foster a high-performance culture to build deep campaign management expertise. You will drive impactful campaigns that engage members and consistently exceed targets. The role will also oversee and manage campaign budgets and related marketing costs to guarantee all activities are delivered within target.

This role will be responsible for the execution and delivery of the integrated campaigns, including creative development, project planning, media planning and stakeholder management. The ideal candidate has extensive experience translating marketing strategy into high-impact, creatively excellent, through-the-line campaigns. Beyond execution, they will manage marketing activity end-to-end, driving projects past delivery into optimisation and scaling. By leveraging data and research, they will continuously elevate the work to deliver meaningful, measurable outcomes for Qantas Loyalty.

You’ll have:

• Tertiary qualifications in Marketing, Communications or a related discipline.
• 5+ years’ experience in either marketing or advertising account service, with the ability to critically review marketing collateral to determine alignment to strategy, fit with brand and to ensure they are compliant.
• Sound understanding and background within Retail or Loyalty programs preferred.
• A passion for creativity and ability to design innovative marketing solutions that drive business outcomes.
• Ability to work at a fast pace while maintaining attention to detail.
• Sound understanding of campaign reporting and analysis techniques.
• Analytical mind set and exposure to working with data analytics, data segmentation and reporting highly beneficial
• Demonstrated experience in dealing with internal commercial and product stakeholders, and external clients/agencies/partners.
• Experience in dealing with Legal and in understanding and communicating legal and commercial constraints to partners.
• Excellent interpersonal and communication skills, both written and verbal, with the ability to effectively liaise with Qantas management, and senior executive levels of external partners.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close: 02 August 2026