Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself to lead marketing solutions for Qantas Loyalty
• Take an opportunity to grow and diversify your career
• Permanent role based at our Corporate Campus in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

The Marketing Manager, Qantas Marketplace is responsible for leading the marketing activity that drives commercial revenue targets for the Loyalty business, with a particular focus on Qantas Marketplace. The role contributes to marketing strategy and planning, ensuring objectives are supported, and oversees the end‑to‑end execution of marketing campaigns.

Working closely with the Marketing Leadership team and the Loyalty Commercial team, you’ll identify opportunities to grow member engagement across the portfolio. You’ll manage the delivery of integrated campaigns - including creative development, project and media planning, and stakeholder management - ensuring each campaign meets business objectives and delivers strong return on investment.

You’ll have:

• 3-5 years’ direct/digital marketing experience, including email builds, website CMS management and delivery systems
• Tertiary qualifications in Marketing and/or relevant field
• Ability to deal with fast-paced environments and excel under pressure and deadlines
• Experience managing end-to-end marketing campaigns across above the line and below the line channels, with a strong focus on campaign reporting and analysis techniques
• Highly organised, proactive and dynamic
• Demonstrated high level of communication skills, both verbal and written
• Demonstrated experience in dealing with internal commercial and product stakeholders, and external clients/agencies/partners
• Experience managing legal, commercial and branding requirements

We are recruiting for this role during a period of transformation within Qantas Loyalty, which includes evolving our marketing operating model and ways of working. While the core responsibilities reflect current priorities, the role will continue to evolve as these changes are implemented.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

You’ll be challenged and stretched in your role at Qantas, but we’ll make sure we give you the support you need to be your best.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready for a culture that will challenge and excite you, submit an application today!

Applications close: 28th May 2026