HSBC

Marketing Manager, Client Engagement, Global Private Banking

HSBC  •  Central, HK / Hong Kong Island, HK (Onsite)  •  2 hours ago
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Job Description

We are currently seeking a high calibre professional to join our team as a Marketing Manager, Client Engagement, Global Private Banking.

In this role you will:

1) Event strategy, leadership and delivery (flagship + bespoke)

  • Lead planning and execution of PB-led and/or cross-business marketing events (e.g., flagship client engagements, investment/insights forums, brand sponsorship, cultural or partnership activations).
  • Own end-to-end event management: concept development, run-of-show, guest journey, RSVP management, venue/vendor coordination, production, compliance/brand checks, and on-site leadership.
  • Build and manage event workback schedules, risk/issue logs, contingency planning, and post-event debriefs to continuously improve delivery.
  • Ensure all events align with Global/ASP/HK Marketing strategy and deliver clear outcomes (engagement, pipeline, acquisition, brand metrics).

2) Digital acquisition, brand, content, campaign execution

  • Plan and execute digital acquisition initiatives to support growth in target segments, including always-on and campaign-based activity.
  • Work with internal partners and agencies to localise and activate campaign assets, content and supporting brand materials across relevant channels.
  • Partner with channel owners and stakeholders to optimise conversion across the funnel (awareness → consideration → lead/registration → follow-up), using performance insights to refine targeting and messaging.

3) Stakeholder management & collaboration (matrix environment)

  • Collaborate effectively with internal teams including International Wealth and Premier Banking, Brand & Brand Partnership, Corporate & Institutional Banking, Innovation Banking, Commercial Banking, and other partners as required, in addition to the Private Bank stakeholders.
  • Build strong, trusted relationships with senior stakeholders; provide clear recommendations, timely updates, and disciplined delivery management.
  • Ensure a client-centric approach throughout planning, decision-making, and execution.

4) Agency and supplier management

  • Manage agencies and suppliers to maximise service quality and value, including onboarding, requisitioning, invoicing and payment processes.
  • Maintain high standards of brand execution and production quality; negotiate scopes and timelines where needed.

5) Measurement, reporting and optimisation

  • Define success metrics and track effectiveness of campaigns and events, ensuring marketing investment is aligned to business outcomes.
  • Provide clear post-campaign/event reporting (what worked, what didn’t, learnings, optimisation actions).

To be successful you will need:

  • Bachelor’s degree in Marketing, Business Administration, Economics, or related discipline, preferably
  • 6+ years’ experience in marketing with strong, proven delivery in event and speaker management; experience leading complex events is essential.
  • Demonstrated capability in digital & content marketing / acquisition (performance mindset, funnel thinking, optimisation based on results).
  • Experience in financial services (especially Private Banking), luxury, or agency environment preferred; strong candidates from other industries considered.
  • Strong communication and stakeholder management skills; confident working in a matrix organisation.
  • Fluency in English is a must, Traditional/ Simplified Chinese preferred.
  • Excellent organisation, attention to detail, ability to prioritise and manage multiple workstreams at pace.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable using AI tools to improve productivity.
  • Positive, collaborative team player with high standards and strong ownership.
  • Willingness to travel as required.
  • Immediate availability preferred (please indicate in application).

What success looks like (first 6–12 months)

  • Flawless delivery of priority PB events with strong stakeholder feedback and measurable outcomes.
  • Tangible uplift in acquisition-related metrics (e.g., qualified leads/registrations, engagement rates), supported by clear reporting and optimisation actions.
  • Strong agency/vendor rhythm (on-time, on-budget, high quality), with improved ways of working and repeatable playbooks.
HSBC

About HSBC

Opening up a world of opportunity for our customers, investors, ourselves and the planet.

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.

HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
hsbc.com
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