Job Description

Our Beauty Marketing team are now looking for a Marketing Manager to help bring our beauty strategy to life through innovative, customer-focused campaigns. Working at the heart of one of Harrods' most exciting categories, you'll translate commercial priorities into impactful omnichannel marketing activity that drives engagement, inspires our customers, and delivers results.

About the Role

In this role, you will be responsible for planning and delivering integrated marketing campaigns across the Beauty division, ensuring every campaign aligns with brand standards, customer objectives, and commercial priorities. Reporting to the Beauty Marketing Lead, you'll work closely with teams across Buying & Merchandising, Partnerships, Creative Studio, CRM, PR, Marketing Operations and Analytics to deliver exceptional customer experiences.

You'll act as the link between strategy and execution, transforming divisional objectives into marketing plans and campaigns that drive engagement and business performance. You'll also lead and develop a Marketing Executive, helping to foster a collaborative and high-performing team culture.

Key responsibilities include:

• Delivering end-to-end integrated marketing campaigns across digital, social, PR, events, retail and partnerships.
• Translating divisional strategies into actionable marketing plans aligned to key customer and trading moments.
• Developing insightful campaign briefs for creative, content, media and channel teams.
• Managing campaign timelines, workflows and deliverables to ensure activity is delivered on time and within budget.
• Defining campaign KPIs and monitoring performance to identify opportunities for optimisation.
• Building strong relationships with internal stakeholders, agencies and brand partners.
• Using customer insights, market trends and performance data to shape future campaigns and drive continuous improvement.
• Supporting the development and coaching of a Marketing Executive.

About You

You will be a commercially minded marketer who thrives in a fast-paced environment and enjoys bringing people together to deliver outstanding campaigns. You'll be equally comfortable managing strategic priorities and the operational details required to bring campaigns to life, with a passion for creating customer experiences that deliver measurable results.

You will:

• Have proven experience delivering integrated marketing campaigns across multiple channels.
• Be highly organised, with strong project management skills and the ability to manage competing priorities.
• Build trusted relationships with a wide range of stakeholders and communicate confidently at all levels.
• Have a collaborative and proactive approach, bringing energy and momentum to projects.
• Demonstrate strong commercial awareness and a results-focused mindset.
• Use data, insights and customer understanding to inform decision-making and campaign optimisation.
• Be comfortable leading, coaching or mentoring others.
• Have excellent attention to detail and the confidence to make decisions in a dynamic environment

​ About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type:

Permanent

Department:

Brand Marketing (Nateisha Scott)