Job Description

Company Description

Susurros del Corazón, Auberge Collection, is a vibrant oceanfront enclave set between jungled cliffs and a pristine stretch of shoreline overlooking Bahía de Banderas in Punta de Mita on Mexico’s Pacific Coast. The resort offers 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom casas and oceanfront residences, highlighted by a seven-bedroom signature villa. The resort is home to several dining venues, including Casamilpa, a signature farm-to-table restaurant featuring Mediterranean cuisine with Mexican influences, La Boquita, an open-air taqueria, as well as a pool bar, private cabanas, and captivating epicurean experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy fuels wellness, inviting a holistic experience that beckons the rhythmic energy of the waves. Three infinity-edge pools cascading down to the beach and Morritos Kids Club create a haven for relaxation and family memories. An array of unscripted adventures and experiences invite exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxuriously relaxed surf retreat in an unspoiled oceanside oasis.

For more information: auberge.com/susurros

Connect with Susurros del Corazón, Auberge Collection on Instagram @SusurrosAuberge and #AlwaysAuberge.

Job Description

We are looking for a creative, highly organized and insight-driven Marketing Manager to support the continued growth and positioning of Susurros del Corazón. The ideal candidate has a strong understanding of luxury hospitality, a keen aesthetic eye and a passion for creating compelling, on-brand storytelling across digital, social, content and marketing channels.

The Marketing Manager will play a hands-on role in executing marketing initiatives across social media, PR, digital, content, partnerships and communications. This individual will work closely with the Director of Marketing & Communications, Auberge Collection Home Office teams, external agencies and key hotel departments to ensure marketing initiatives are thoughtfully executed, visually compelling and aligned with the unique spirit of Susurros del Corazón and Punta de Mita.

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our talent always finds new ways to look after the business, their guests, and their team-members. Within this, the key responsibilities for this position are:

• Support the development and execution of integrated marketing campaigns across digital, social, email, website, PR and on-property channels.
• Write and edit copy for marketing campaigns, website content, email communications, social media and collateral.
• Support the execution of the social media strategy for Susurros del Corazón, working closely with the property’s social media contractor to curate and review content and ensure alignment with brand standards.
• Develop social media copy, content ideas and storylines across accommodations, culinary, wellbeing, experiences and residences.
• Maintain and organize the property’s photo, video and marketing asset libraries, ensuring assets are current, properly labeled and easily accessible.
• Keep key marketing collateral and resources up to date, including fact sheets, property guides, experience guides and promotional materials.
• Support the day-to-day maintenance of the Susurros del Corazón website and digital channels, ensuring content, imagery, experiences, offers and events are accurate and up to date.
• Partner with Sales and Revenue Management to translate commercial priorities, need periods, seasonal offers and business objectives into coordinated marketing campaigns.
• Help identify relevant brands, creators and cultural partners aligned with the Susurros brand.

Qualifications

• Bachelor’s degree or at least 4+ years of experience in luxury hospitality, art/design, or communications with experience in or an interest in brand marketing.
• Fluent in English and Spanish, with a strong understanding of Mexican and U.S. culture and luxury travel consumers. This is an on-property position based in Punta de Mita.
• Strong understanding of luxury branding, aesthetics and consumer-facing communications.
• Excellent verbal, written, presentation, and interpersonal communications skills.
• Deep understanding of American, Mexican, and LATAM culture and the luxury travel landscape.
• Demonstrated ability to work with and support cross-functional project teams.
• Experience supporting photoshoots, content production, partnerships or brand activations.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge