PCCW

Marketing Manager

PCCW  •  Onsite  •  2 hours ago
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Job Description

Your Role

  • Develop and execute integrated marketing strategies for broadband and fixed-line products to drive revenue and brand growth.
  • Analyze customer needs, market insights and behavioural data to identify opportunities, define target segments and design effective customer journeys.
  • Lead marketing programmes from strategy and business case development to execution, evaluation and optimization.
  • Drive product, service and proposition enhancements to meet evolving customer needs and capture new opportunities.
  • Collaborate with cross-functional teams on propositions, pricing, operations, sales collateral and communications.
  • Apply AI tools to research, analysis, presentations, content creation, campaign operations and performance optimization.
  • Develop AI-enabled workflows to automate repetitive tasks, improve productivity and enhance output quality.
  • Manage and negotiate with external partners, agencies and stakeholders to maximize brand exposure and partnership value.
  • Monitor market, customer, competitor and industry trends, translating insights into actionable recommendations.
  • Define performance indicators and use data-driven insights to improve business and marketing results.


To Succeed in This Role

  • Degree in Marketing, Communications, Business Administration or related discipline.
  • 8-10 years’ relevant experience in product, service or customer marketing, preferably in telecommunications, technology or consumer sectors.
  • Proven experience in marketing strategy, customer analysis, journey design and integrated programme execution.
  • Ability to independently drive new ideas and cross-functional projects from concept to implementation.
  • Hands-on experience using AI for marketing, presentations, campaign operations, automation or productivity improvement.
  • Innovative and forward-thinking, with a strong interest in new technologies and ways of working.
  • Strong business acumen, strategic thinking, analytical and problem-solving skills, with the ability to turn insights into action.
  • Excellent communication, presentation and stakeholder-influencing skills.
  • Solid partner and agency management and negotiation experience.
  • Self-motivated, proactive, results-oriented and able to thrive in a fast-paced environment.
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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