Job Description

• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Perform high-level strategic planning functions and tactics for the casino’s Marketing program
• Coordinates and implements day-to-day marketing initiatives, including promotions, events, rewards, entertainment, development of rules, and marketing collateral
• Receives and reviews complimentary requests from customers and obtains appropriate approval
• Administers and oversees activities of player development initiatives
• Hires, trains & manages Casino Host 
• Develop, coordinate, and implement player special events
• Lead in developing and managing the departmental budget, including capital expenditures, and help guide department-level managers in budget process and management.
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information
• Select, train, and develop team members through education, training, coaching, and corrective action
• Provide ad hoc and reporting
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Perform other duties as assigned

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Bachelor’s degree preferred
• Minimum three years of prior experience in casino marketing or five years in casino operations required
• Must have a minimum of three years of experience in player-tracking systems
• High-level public relations and customer service skills are required
• Excellent written and verbal communications skills are required
• Must have a working knowledge of slot machines
• Must be able to work weekends, weeknights, and holidays

• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Bonus Eligible

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Occasionally lift and or move up to 30 pounds
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.