Resonate CX

Marketing Intern

Resonate CX  •  North Sydney, AU (Onsite)  •  4 months ago
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Job Description

We are seeking a Marketing Intern – Event Operations to join our team and be part of our growth story.

At Resonate CX, we believe great marketing doesn’t just happen — it’s designed. You’ll help amplify the work our team delivers across the CX space, bringing our brand and stories to life within a global B2B SaaS environment.

To succeed in this role, you’ll need strong attention to detail, a proactive mindset, and an interest in how marketing activities — including events and campaigns — drive engagement. You’ll work closely with a fast-paced, cross-functional team where clear communication and reliability matter.

This role is ideal for someone who enjoys hands-on marketing, with opportunities to contribute to digital marketing, content, multimedia projects, and global market expansion initiatives.

About the Role

We’re looking for a proactive Marketing Intern – Event Operations to support our B2B SaaS marketing team, with a strong focus on hands-on, in-person event execution.

This role is ideal for someone who enjoys being on the ground at events and wants to build real operational experience. Though the key focus with be event operations, you will also get the opportunity to contribute to digital marketing, content creation, multimedia, global market initiatives and marketing startegy as part of the wider marketing team.

You’ll play a key role in delivering smooth, well-run industry events and expanding our presence.

Core Responsibilities – Event Operations

• Run and support campaigns to drive delegate attendance

• Manage attendee lists, badges, registration materials, and on-site essentials

• Coordinate venue set-up, logistics, suppliers, deliveries, and setup requirements

• Assist with post-event wrap-up: organising content, collecting feedback, supporting reporting, and follow-up actions

Broader Marketing Exposure (Opportunities to Get Involved)

Alongside event operations, you’ll have opportunities to contribute to other areas of the marketing function, including:

• Creating digital and social content (event photos, reels, captions)

• Supporting content and marketing multimedia projects

• Updating CRM with event leads, notes, and insights

• Assisting with marketing research and campaign support

• Exposure to global market expansion initiatives and cross-market campaigns

What We’re Looking For

• Highly organised, reliable, and comfortable being hands-on

• Willing run and manage in-person events

• Strong communication skills and a proactive, can-do attitude

• Interest in B2B marketing, SaaS, events, or growth marketing is a plus

What You’ll Gain

• Practical, real-world event operations experience

• Exposure to SaaS marketing, digital, content, and global campaigns

• A portfolio of event, content, and marketing work

• Hands-on experience working with a high-performing B2B marketing team

• Potential for longer-term opportunities with the business

Note: Final-year undergraduate students and postgraduate candidates expected to graduate in the near term are eligible to apply.

Resonate CX

About Resonate CX

Your Vision + Our Platform = Brand Advocates

All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates.

Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience.

We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.”

Industry
IT & Software
Company Size
51-200 employees
Headquarters
North Sydney, AU
Year Founded
2001
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