Job Description

Hi there! Thanks for stopping by our job ad.

We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat. We’re a relatively new company to the market, but since establishment:

• We’re the only provider in London offering residential broadband speeds of up to 5Gbps.

• Our network covers 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.

• We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.

• We have connected 720 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

This role is an entry role for a marketing graduate in fast-paced, results focused B2C marketing team. You will have the opportunity to develop skills across acquisition, CRM, direct mail, email & SMS, sales support, creative development, print management and campaign reporting.

The successful applicant will be confident, well-organised, a good communicator, enthusiastic and willing to get involved in all campaigns and projects that come our way!

What you’ll be doing:

Acquisition campaigns

You will support the Channel Marketing Manager on monthly acquisition campaigns

• Responsible for managing Monthly BAU marketing activity such as Homemove campaigns, acquisition campaigns including direct mail packs, email and SMS, winback campaigns. This includes creative amendments, data requests and providing insights to improve campaign performance

• Creative approvals – proof reading and fact checking collateral items and circulating to wider stakeholders including Commercial and Marketing Director

• Support brand manager to work with the digital team to set up landing pages to improve conversion from prospect collateral

• Setting up reporting to measure engagement and sales success – tracking across QR codes, phone numbers, short links

• Liaising with Creative Freelancers and Print suppliers on setting up jobs, requesting estimates, checking v budgets and creating POs

• Door to Door, Events & Engineer collateral and merchandise

· You will work with the Channel Marketing Manager to support the D2D agents, events team and engineers with the collateral required.

• Responsible for D2D sales marketing collateral – including delivery and personalisation to over 100 agents. This includes updating existing collateral; working with the sales team and print company to ensure delivery of collateral packs on a weekly basis to new starters or for bi-monthly updates to all of the team; and managing any returns.

• Events collateral – produce monthly posters and banners, order occasional merchandise to support the agents located at 12 events stands across London.

• Engineer collateral – support engineers by ensuring collateral is kept up to date with new product or price changes.

Projects

You will work with the wider Brand, Channel, Content and CRM team to:

• Support on ad hoc projects

• Raise POs and ensure they are recorded correctly

• Support on reporting and provide recommendations

• Support Senior Channel Marketing Manager on GTM activities for campaign and product launches
  

The experience we’re looking for you to bring:

• Excellent spoken and written English.

• Excellent communication, creativity and writing skills

• Analysis, organisational and good time management

• Ability to work under pressure

• Strong prioritisation

• Can-do attitude

• Passion for marketing and customers

• Proficient in MS Word, Excel and PowerPoint

Why join us:

• You get to work with some of the best technology in the market

• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution

• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days

• Birthday leave, our treat to you

• Keen cyclist, join our cycle to work scheme

• Flexible WFH policy

• Enjoy the perks of Private Health Cover

• You get to work with an amazing bunch of people

Working Conditions

• Working hours full time

• Working from home with a preference of one office day per week (to be agreed) and as per our Working from Home Policy.

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page:

https://careers.communityfibre.co.uk/

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.