1 Year Contract Position
At least 1 year of experience preferred
Job Mission:
· Event Experience Orchestration: Lead the end-to-end execution of multi-category event activations, ensuring a cohesive brand identity across all categories.
· Operational Excellence: Manage the complex lifecycle of events scheduling and executing for event flow.
· Strategic promotion management: Oversee the procurement and delivery of event-specific materials, ensuring premium standards are met for every counter and promotional pop-up.
· Cross-Functional Data Intelligence: Consolidate all event performance data and market trends to deliver actionable reports that inform future event strategies and marketing investments.
Key Responsibilities:
1. Operational Readiness & Agile Execution for all events
(Events: big mega events & small always on in store events)
Ensure events are executed on time with absolute readiness, maintaining agility in fast-paced environments.
End-to-End Timeline Management: Orchestrate a rigorous countdown-to-launch schedule, ensuring all logistical milestones are met without compromise.
Strategic Resource Deployment: Oversee the flawless delivery and inventory control of all promotional materials.
Agility Planning: Maintain a proactive "Plan B" for technical or logistical hurdles, ensuring the brand’s premium image remains seamless regardless of on-site variables.
2. Proactive Field Communication & Stakeholder Management
Drive real-time feedback loops by actively engaging with event teams, promoters, and field staff.
Promoter & Staff Synchronization: Act as the central point of contact for event promoters, ensuring they are fully briefed on brand storytelling, product talking points, and VIP etiquette.
Real-Time Feedback Integration: Conduct active "floor checks" during live events to gather immediate qualitative feedback from clients and staff, allowing for mid-event micro-adjustments.
Cross-Functional Bridge: Serve as the lead liaison between the creative marketing team and the physical execution staff, ensuring the marketing vision is accurately translated into the physical space.
3. Data-Driven Analysis & Performance Benchmarking
Analyze event outcomes using 3-axis data consolidation and comparative market metrics.
Comprehensive Result Consolidation: Synthesize complex data sets—including traffic, sell-through of featured products, and engagement rates—into polished, executive-ready reports.
Comparative Performance Benchmarking: Evaluate current event ROI against historical brand data and external competitor benchmarks in the luxury fragrance and cosmetics sector.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
