Job Description

Job ad:

If you’re kicking off your marketing career and keen to get hands-on across campaigns, local store activity, Franchise Partner support and brand projects in a fast-moving team – this is a great place to build your experience.

As Marketing Coordinator – Gloria Jean’s Coffee, you’ll support the marketing team to bring big ideas to life, manage the details that make campaigns sing, and help our brands connect with customers in meaningful ways. You’ll work across multiple projects, from social media content and influencer collaborations to campaign rollouts and store launches, all while learning from experienced brand and marketing managers who love what they do.

This is a temporary 12 month contract covering Parental Leave.

About Us

Retail Food Group (RFG) is a global food and beverage company headquartered in Queensland. As Australia’s largest multi-brand retail food and beverage franchise owner, we proudly roast and supply high-quality coffee in Sydney and own and produce our iconic Beefy’s pies and sweet treats right here in Queensland. We’re committed to achieving strong results and supporting our franchise partners, all while fostering a friendly, inclusive environment that values both our partners and our people.

What you’ll be doing

You’ll thrive in this role if you love rolling up your sleeves and making things happen.

• Be the go-to marketing contact for Franchise Partners, supporting campaigns, promotions and day-to-day requests
• Create and deliver engaging communications including weekly newsletters, campaign toolkits and intranet updates
• Coordinate marketing materials end-to-end – from briefing and production through to distribution
• Support national campaigns with insights and analysis across promotions, customer trends and market activity
• Lead Local Area Marketing (LAM) requests, helping franchisees drive results at a store level
• Assist with the planning and delivery of key events including Franchise Partner roadshows and in-store activations
• Support local marketing activity across POP, PR, radio and media
• Maintain accurate marketing databases including store listings, distribution lists and campaign contacts
• Collaborate on marketing projects and initiatives, ensuring consistent brand execution across all touchpoints
• Coordinate updates and rollout of in-store collateral including menus, product marketing and merchandise

What we’re looking for:

The ideal candidate will be someone who thrives in a fast-paced
environment and enjoys creating impactful brand and promotional campaigns.
You’ll be a natural collaborator with strong commercial awareness, able to
connect marketing strategy to customer engagement and business growth

You’ll also bring:

• 1–2 years’ experience in a Marketing, Brand, or content coordination role
• Tertiary qualifications in Marketing, Communications, Business, or similar
• A love of food, trends, and digital storytelling
• Strong organisational skills and attention to detail
• A proactive, “can do” attitude and curiosity to learn
• Confidence communicating with different stakeholders – from agencies to Franchise Partners

What’s in it for you

We’re building a team that’s bold, connected, and ready to grow – and we look after our people along the way

• Join a business on the move, where you can make a real difference
• A fun and vibrant team that values collaboration and creativity
• Enjoy perks that go beyond the basics – Including mental health leave, birthday leave, paid parental leave, WHEREFIT discounts and exclusive Employment Hero rewards!
• A supportive environment that encourages professional growth and career development

Keen to be part of something exciting?

At RFG, we’re not simply ticking boxes – we’re redefining the way we work, lead, and grow. You'll be
part of an organisation that values innovation, fosters a strong culture, and is committed to making a meaningful impact. If you're ready to contribute to a dynamic and forward-thinking environment, we’d love to hear from you.

👉 Apply now and help us build something great.

At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to
providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be
part of a team where your unique perspectives and experiences are valued and encouraged.

For more information about RFG visit: www.rfg.com.au