Job Description

BHC is seeking a highly organized, detail-oriented, and proactive Marketing Coordinator to support the day-to-day operations of the Marketing department across the Beemok Hospitality Collection portfolio.

This role serves as the operational hub of the marketing team, ensuring projects remain organized, deadlines are met, reporting is delivered accurately, and departmental processes run efficiently. Working closely with marketing leadership and cross-functional teams, the Marketing Operations Coordinator will manage project workflows, coordinate administrative functions, support reporting initiatives, and maintain critical marketing platforms and calendars.

This position plays an essential role in keeping the department organized, informed, and executing at a high level while supporting the delivery of exceptional marketing initiatives across all BHC properties.

Duties/Responsibilities:

Project & Department Operations

• Attend weekly marketing meetings and other designated cross-functional meetings, capturing action items, decisions, and next steps.
• Maintain the department's Monday.com workspace, ensuring projects, timelines, owners, and deliverables remain current and organized.
• Create, assign, and monitor project tasks while following up with team members to ensure deadlines are met.
• Support the development and continuous improvement of departmental workflows and project management processes.
• Assist with scheduling meetings, preparing agendas, and distributing meeting recaps when needed.

Reporting & Administrative Support

• Coordinate the preparation of monthly marketing reports and executive presentations.
• Build monthly reporting decks, gathering contributions from team members and assembling final presentations.
• Collect and compile recurring marketing performance metrics, including:
• Website analytics
• Online reputation and review scorecards
• Social media metrics
• Other recurring marketing KPIs
• Prepare and distribute recurring reports to internal stakeholders.
• Assist with Amex Resy reporting and other partnership reporting requirements.
• Support budget administration through Expensify expense reporting and reconciliation.

Marketing Administration

• Monitor and respond to inquiries submitted through marketing@bhc.com, routing requests to the appropriate team members and ensuring timely follow-up.
• Coordinate charitable donation and sponsorship requests, maintaining tracking documentation and communicating with requestors as appropriate.
• Assist with hosted stay administration, including maintaining room allocation spreadsheets and coordinating internal communication.
• Maintain department documentation, templates, and shared marketing resources.

Digital Platform Support

• Perform routine website updates, including content edits, event postings, and minor page updates, as needed.
• Maintain event listings across owned and third-party calendar platforms.
• Support management of Way listings, experience platforms, and other digital distribution channels.
• Maintain third-party business listings to ensure information remains accurate and current across all properties.
• Assist with weekly Forbes Digital Standards audits and other recurring brand compliance reviews.
• Update departmental planning calendars and marketing schedules within Figma.

Cross-Functional Coordination

• Attend designated property lineup meetings to remain informed of operational updates, upcoming events, and guest experience initiatives.
• Serve as a liaison between Marketing and operational teams by communicating marketing timelines, project updates, and upcoming initiatives.
• Assist with coordinating internal communications related to marketing campaigns and property events.
• Provide general administrative and logistical support to the Marketing team as needed.

Required Skills/Abilities:

• 2 years of experience in marketing coordination, project management, hospitality, administrative support, or a related field.
• Exceptional organizational skills with the ability to manage multiple projects and competing priorities simultaneously.
• Strong attention to detail and commitment to accuracy.
• Experience using project management platforms such as Monday.com, Asana, Trello, or similar software.
• Proficiency in Microsoft Office, Google Workspace, and presentation software including PowerPoint and Keynote.
• Familiarity with Figma, website content management systems, and basic digital marketing platforms is preferred.
• Experience compiling reports and working with spreadsheets and marketing data.
• Strong written and verbal communication skills.
• Self-motivated, collaborative, and comfortable working in a fast-paced environment.
• A passion for organization, process improvement, and supporting high-performing teams.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Ability to work at a computer for extended periods
• Occasionally lift up to 15 pounds
• Communicate clearly in written and verbal formats

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.