Job Description

WHO ARE WE?

Come join our dedicated team at South Port Square, a 40-acre campus in Port Charlotte, close to Charlotte Harbor and Punta Gorda — one of Florida’s best-kept secrets! You'll be part of a team with a strong work ethic, where management and co-workers are committed to making a positive impact on our residents’ lives. These extraordinary leaders will help you craft a fulfilling senior living career.

For over 35 years, South Port Square has been meeting the growing needs of retirees and seniors. We’re one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities.

We strive to create an environment of trust and transparency, helping employees find purpose in their work and reach their highest potential. South Port Square is actively seeking a hospitality-driven professional to join our growing team! #nonclinical

ABOUT THE ROLE:

The Marketing and Sales Coordinator provides support for all aspects of the marketing and sales effort and provides coordination of the closing and move- in function. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing reports, serving in a hospitality role, managing office inventory and providing other administrative support functions

Here are a few of the daily responsibilities of a Marketing Coordinator:

• Answers and directs incoming phone calls and manages the lead distribution system
• Greets and serves all visitors in the marketing office in accordance with the Life Care Services Extraordinary Impressions program
• Plans and implements all elements associated with marketing events within the approved budget
• Prepares and updates marketing and sales reports
• Processes all sales, cancellations, transfers and associated documentation
• Responsible for maintenance of marketing systems, including C3 Leads and C3 LinC, and capable of producing data results and system generated reports
• Processes invoices and is responsible for maintaining budget performance spreadsheets
• Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget
• Maintains and updates the office schedule including events, staff schedules and appointments
• Updates the Community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy
• Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan
• Coordinates and creates the marketing newsletter
• Serves as the primary marketing and sales contact for communication with other departments
• Provides administrative support to the Marketing and Sales Director and Residency Counselors as requested
• Redirects residents to the appropriate contact for questions, comments or concerns
• Maintains a professional appearance at all times
• Attends meetings as requested
• Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades)
• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed for construction/physical plant changes
• Prepares closing documentation and internal communication timely and accurately
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in
• Updates as needed the community move-in resource guide
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

Here are a few of the qualifications we need you to have:

• Administrative degree and a minimum 3 years' experience or high school diploma and minimum of 5 years' experience
• Organizational Skills
• Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential
• Proficient in the use of various software including Microsoft Office applications
• Strong written and verbal communication skills
• Excellent keyboarding and proofreading skills
• Ability to multitask
• Takes Initiative

What We Offer:

• 401K with employer match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay
• Extraordinary Rewards Program
• Fun, caring, inclusive work environment!

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status.

Full-Time

Salary from: $19.00 per hour

Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer