Job Description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you!

About the role:

As the Marketing Coordinator, you will be the lead marketer to our field sales teams across all lines of business. You will work to propel the brand's image through consistent messaging and strategy. Working alongside our carrier and OEM partners, you will oversee the development and execution of pricing/promotions daily both internal and external communications and marketing strategies through new and existing channels.

What you’re responsible for:

• Develop tools and materials to support OSL and Client branding guidelines and in-store execution 
• Plans and ensures the timely execution of all merchandising initiatives (I.e. client reports, postmortems, photos, checklists, etc.)
• Prime for all daily field communications which include carrier updates, carrier offers and promotions, client communications, merchandising, sales and marketing initiatives
• Maintains the systems and tools used at OSL HQ to track store attributes.  
• Responds to client, field and vendor merchandising inquiries
• Proactively identifies issues with promotions, floor plans, mods or other in-store Marketing and/or initiatives.
• Develops and deploy a launch plan for any new product where required (Product can be defined as being any device, offer, plan, warranty, or credit initiative).
• Maintain multi carrier offers and promotions within RQ in an accurate and timely manner
• Facilitating internal and external discussions on current and upcoming promotions and organizing action plans to align with advertising initiatives for Carrier Partners
• Implementation and execution of pricing and promotions offer within RQ for all lines of business
• Liaise with internal and external clients on reporting needs monthly to reconcile offers, promotions, and merchandising initiatives that have been executed
• Lead and execute daily reporting, keeping track of offers/pricing updates
• Collaborating with Training to create support tools for Product Knowledge, Selling, Marketing and Promotions (Cheat Sheets, In-Store Marketing, Events, Contests)

To be successful:

• Experience in the wireless industry is an asset
• Proven success designing and executing marketing and communications strategies and campaigns
• Strong working proficiency in MS Teams, RQ, and other online training vehicles
• Strong working proficiency in Microsoft Word, Excel and PowerPoint is required
• Excellent organizational and project management skills and ability to meet deadlines.
• Excellent time management and attend to detail
• Must be able to think analytically and strategically
• Capable of working well as part of a team as well as independently
• Required shift Flexibility with ability to work various shifts Monday to Sunday especially during key selling periods
• Great multitasker and capable of simultaneously managing multiple projects with different deadlines
• Superior written and verbal communications skills

To join our team:

• Bachelor’s degree in related fields, such as marketing, education, organizational development, human resources, business administration, communications, etc. is an asset
• 2+ years prior experience working in a marketing or communications role
• Must possess the ability to proactively build strong relationships within a diverse organization
• Must possess exceptional attention to detail and the ability to manage multiple on-going priorities
• Superior organizational and planning skills are required
• Proficient in both English and French is considered an asset

What we offer in return

The starting salary for this role is $50K + bonus. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

• Generous time off: Start with 3 weeks of vacation.
• Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
• Retirement support: Company-sponsored RRSP matching program to help build your financial future.
• Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.
• Invested in you: Structured employee development programs designed to help you thrive.

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job post has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.