Job Description

The team member in this position is responsible for providing superior service to both internal and external guests. The Marketing Coordinator is responsible for assisting the Promotions & Events Manager in executing the property’s Promotions & Events as well as other duties within the Marketing Department. The team member should be enthusiastic about providing a fun an energetic environment to guests on the casino floor.

Starting Pay: $21.00

• Guest relations as it involves interacting with guests during deployment of special events, promotions and Direct Mail requests.

• Deployment and coordination of property promotions/giveaways including ordering, selection of materials, setup, décor and selection of prize-winners.
• Management and maintenance of promotional materials such as décor, promotional merchandising and other promotional tools.
• Working as event staff to setup events, administer promotions/giveaways/events, issue prizing and ensure proper procedures and rules are followed.
• Setup and deploy CMS promotions accurately and in a timely manner.
• Special projects as assigned by the Promotions & Events Manager, Marketing Manager or Director of Marketing.
• Have complete knowledge of all casino events, promotional activities, and direct mail offers.
• Assist with Database and Direct Mail needs
• Maintain, update and input information into the main player database, hotel reservations system and inter-office e-mail.
• Work directly with other departments to help assist with guest service requests.
• Work with Database Marketing, Special Events and Marketing to coordinate special programs and projects.
• Strong communication skills with all departments
• Organize and run special projects to ensure their proper completion.
• Must consistently have a good attitude, be friendly, outgoing, provide excellent guest service and always work well with fellow employees.
• Maintain regular, predictable attendance in accordance with policy.
• Other job related duties as assigned.

QUALIFICATIONS

• Must be reliable, efficient and have knowledge of all computer systems (including Microsoft Office) and operations in these areas.

• Must have the ability to maintain confidentiality of customer as well as company information.
• Excellent organizational skills are required.
• Must be able to communicate with others verbally, using phone, e-mail, voice-mail and written correspondence.
• Must have accurate and strong typing/data entry skills.
• High school education or equivalent preferred. College degree preferred but not required.
• 1-3 year experience in Marketing, Special Events, or a Promotions field preferred but not required
• Must be able to obtain Colorado Gaming License.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Work may be performed in areas, which may be unusually hot, cold, noisy, dimly lit or brightly illuminated.
  Work is performed in an office environment and on the casino floor.
• Interaction with co-workers and guests in work area is typical.
• Must be able to work any necessary hours, including late nights, weekends, and holidays.
• Must be able to work with a team as well as independently.
• Requires ability to use office equipment.
• Requires normal mobility, to include walking, standing, reaching overhead and bending over, pushing/pulling of file cabinet drawers, lifting/carrying/pushing/pulling of 25lbs minimum, light grasping with both hands; sitting and working at computer monitor.