Alfa Laval Energy Division Marketing is looking for Marketing Conversion & CX Manager

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to developworld‑leadingtechnologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140‑year‑oldstart‑upculture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. 

Background 

We are transforming customer journeys to accelerate growth and elevate the overall customer experience. This roleestablishesthe divisional benchmark for journey design and commercialexcellencediscipline, while scaling best practices across Business Units and the broader marketing and sales organization.

As our Marketing Conversion& CX Specialist, you will define journey stages, diagnostics, and actionable strategies; oversee lead management and sales handoffs; and scale proven methodologies. You will lead the execution of keycommercialmarketing activations for the Energy Division andprovidecommercialguidance to divisional,business units,salesandmarketing teams.You will take ownership of end-to-endcustomerjourney and commercialmarketing insights, drive leadgrowthand conversion, and enhance win rates.

Priority Areas & Responsibilities for this role include:

1)Customer experience 

• Overall funnel strategy responsible, securing that marketing activitiesalign withgrowthtargets  

• Securing that our CX priorities are aligned with key customer insights  

• Content strategy,secure thatcontent productionaligns with funnel strategy  

• Prioritize fixes; assign accountable owners,timelines and drive improvement

2)Commercialexcellence

• Secure commercial disciplinefor lead management

• Work with sales organization to document and scale best practices

• Partner with sales toidentifyareas where marketing canprovidevaluableinsights & analytics

• Create value propositionswith industry & product managers 

• Secureimplementationof best practices  

3)Scale

• Run journey reviews

• Stand-up sessions forpriority areas 

• Leveraging data and results incustomerjourney design  

This position is based in Lund and will report to the Energy Division Head of Marketing & Commercial Excellence

Who You Are 

You are acommercially drivenmarketeerwho seamlessly combinesCXexpertise,commercialinsightsand hands-on execution.You sethigh standardsand empowercolleaguesto build and scale high-performing sales and marketing funnels. A natural cross-functional influencer, you excel at orchestrating customer experience and funnels,commercialanalytics, sales/CRMto drive measurable impact.

What You Bring (Qualifications & Experience) 

• Master’s/Bachelor’s in Marketing, Information Systems, Data/Analytics/Service design, or similar

• 3+ years in CX/marketingcommercial rolesfrom agency/consultancy orB2B or B2C environment

• Excellent English skills both written and spoken

What’s in It for You? 

We offer you a job in a challenging and interesting segment geared up for growth. The work environment is truly international, and you get to work with people from every corner of the world. Your work will have a true impact on Alfa Laval’s Energy Division future success as you will bethe orchestrator that turns great marketing into commercial outcomes.

We review applications continually, so please send yours no laterthan 30th of June2026If the right candidate appears, the ad will be closed earlier. Applications sent directly via email will be disregarded without notice due toGeneralData Protection Regulation (GDPR).