Job Description

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Discovery Bank Marketing | Senior Marketing Consultant

Are you a dynamic, innovative marketer with an entrepreneurial mindset? Then we want you to join our Discovery Bank Marketing team and help us dazzle our clients with exceptional benefits, rewards and service at every touchpoint.

Key purpose
As a Senior Marketing Consultant, you will partner with product, risk, fraud, servicing and distribution teams to develop and deliver integrated, strategically aligned marketing and communication solutions.

This role focuses on:

·Driving clear, trusted and compliant fraud and account security communication to clients

·Supporting product marketing initiatives for security features and enhancements

·Managing and growing the broker (intermediary) portfolio, ensuring effective engagement and communication

You will translate complex and often technical subject matter into clear, client-friendly communication, while ensuring delivery is on time, within budget and aligned to business objectives.

Furthermore, you will provide support to the product owners on a range of marketing activities through the broker distribution channel.

Areas of responsibility may include but are not limited to

·Fraud & security communication: Create clear, compliant communication to educate clients, build trust, and support the rollout of fraud prevention and account security features.

·Broker portfolio management: Manage and grow the broker channel through effective communication, engagement, and partnership with distribution teams.

·Campaign delivery: Lead end-to-end marketing campaigns across channels, ensuring alignment, consistency, and delivery against objectives.

·Stakeholder management: Partner closely with product, fraud, risk, servicing, and sales teams, delivering marketing solutions and campaigns.

·Performance and optimisation: Track, report, and optimise campaign performance using insights to improve engagement and outcomes.

Competencies

• Knowledge

• Understanding of different Discovery audiences, products and business processes is beneficial.
• Strong understanding of marketing across digital and direct channels
• Understanding of financial services, banking products, and ideally fraud/security environments
• Agency experience, either from working within an agency or collaborating – especially in advertising, media, and design.

• Skills

• Communicate well in English – with strong writing and verbal communication skills
• Convert technical information into audience appropriate communication
• Critically evaluate communication elements
• Influence and persuade people to get things done
• Strong time and project management skills
• Multitask on different projects
• Present and sell ideas
• Keen negotiator
• Make decisions under pressure
• Solve complex problems
• Build trusted partnerships

• Attributes

• Strong attention to detail
• Solution orientated and can think outside of the box
• Dynamic and energetic; flexible and adaptable
• Action orientated, tenacious and persistent, with a natural inclination to work hard
• Take Initiative, a self-starter who can work independently, but also collaborate well
• Work calmly under pressure and provide answers and direction to others
• People and relationship focused and seen as a trusted adviser by clients
• Confident and resilient; passionate, and empathetic.
• Question processes, strategy and outputs
• Diplomatic and sociable.

§Education and experience
Minimum 3-year undergraduate degree or diploma

• At least 5 years of experience in relevant fields (marketing, digital marketing, campaign management, communications)
• Experience in content marketing, product sales, rewards programmes, and client engagement would be advantageous.
• Experience working in financial services or regulated environments is advantageous
• Experience working with intermediary/broker channels is advantageous
• Experience translating technical concepts (e.g. risk, security, product features) into client-friendly communication

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.