Job Description

The 41-storey Mövenpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka’abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests.

• Job Title: Marketing & Communications Manager
• Department: Sales & Marketing
• Location: Makkah, Saudi Arabia
• Work Location: On-site
• Brand: Mövenpick

We are seeking a dynamic and creative Marketing & Communications Manager to lead the hotel’s marketing, communications, digital presence, and public relations activities.

Reporting to the Director of Sales & Marketing, the role is responsible for strengthening the hotel’s brand positioning, increasing market visibility, and supporting commercial objectives through effective marketing and communication strategies.

Key Responsibilities:

• Develop and implement the hotel’s annual marketing and communications plan in line with Mövenpick and Accor brand standards.
• Manage digital marketing, social media, website content, and online campaigns to enhance visibility and engagement.
• Lead public relations, media relations, press releases, and external communications.
• Develop creative campaigns to promote rooms, restaurants, offers, and key hotel activities.
• Coordinate photography, videography, content creation, and marketing collateral.
• Manage relationships with media, influencers, agencies, and external partners.
• Ensure consistent brand identity and messaging across all communication channels.
• Work closely with Sales, Revenue, F&B, and operational departments to support business and revenue objectives.
• Monitor campaign performance, digital analytics, market trends, and competitor activities.
• Manage the marketing budget and ensure effective return on investment.
• Support internal communications and key hotel events when required.
• Ensure all marketing and communication activities comply with Accor and Mövenpick brand guidelines.

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• Minimum 3–5 years of experience in marketing, communications, or public relations, preferably within the hospitality industry.
• Previous experience in a hotel or international hospitality brand is highly preferred.
• Strong knowledge of digital marketing, social media, content creation, and public relations.
• Excellent written and verbal communication skills in Arabic and English
• Strong creative thinking, communication, and presentation skills.
• Experience in managing agencies, media, influencers, and external partners.
• Good understanding of branding, campaign management, and marketing analytics.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate effectively across departments.

Additional Information

At Mövenpick Hotel & Residences Hajar Tower Makkah, you will join a diverse team of Heartists® committed to creating meaningful and memorable experiences for our guests.

Located within the iconic Clock Towers, just steps from the Holy Kaaba, our hotel offers a unique opportunity to contribute to one of Makkah’s leading hospitality destinations.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS