Job Description

The Westin is committed to empowering guests to enhance their well‑being when they need it most — while travelling. As Westin associates, we rise to make each day better for our guests, our communities, and for each other. Discover a place where you’re encouraged not just to go to work, but to rise.

Join us as our Marketing Communications Manager and feel empowered by meaningful career growth opportunities in a people‑first environment.

• Rise with us and champion the strategic development, execution, and coordination of the hotel’s marketing and communications initiatives across all channels, ensuring cohesive brand visibility and alignment with The Westin’s core values.
• Lead the creation, management, and optimisation of marketing campaigns, digital content, social media engagement, and promotional materials that elevate brand identity and strengthen guest connection.
• Conduct comprehensive market research, monitor competitor activity, and analyse industry trends to enhance the property's market positioning while upholding The Westin’s signature wellness‑driven brand philosophy.
• Partner closely with the Director of Sales & Marketing to prepare and manage the annual marketing budget, track monthly performance, and deliver cost‑efficient, high‑impact campaigns.
• Build, cultivate, and manage strong relationships with media partners, influencers, agencies, and key stakeholders to maximise brand exposure and foster community engagement.
• Act as a Westin wellbeing ambassador, weaving our wellness ethos into all marketing touchpoints, guest communications, and brand storytelling.
• Collaborate with Sales, Events, F&B, and Operations teams to identify and activate innovative revenue‑generating opportunities through creative marketing initiatives.
• Oversee digital performance analytics, evaluate campaign outcomes, and prepare detailed monthly reports with insights and strategic recommendations for continued brand and business growth.

Core Work Activities

• Marketing & Advertising Execution
• Digital & Social Media Management
• Public Relations & Visual Asset Management
• Direct Marketing & Collateral Development
• Cross-functional Collaboration

Candidate Profile / About You

• Minimum 2 years experience in sales, marketing, communications, or a related field; OR
• A 2‑year degree from an accredited institution in Marketing, Business, Hospitality, or related major; no experience required
• Full working rights in Australia
• Passion for hospitality and marketing, with the enthusiasm to elevate your career.
• Self‑motivated, driven, and energised in a fast‑paced environment.
• Equipped with smart solutions, creativity, and a positive, can‑do mindset.

Our Benefits

• Exclusive staff discounts on hotel rooms and food & beverage across all Marriott International properties — for you, your family, and friends.
• Unlimited growth through globally recognised training programs and exciting career development opportunities within Marriott.
• Physical, emotional, and financial wellbeing support via our Employee Assistance Program
• Opportunity to receive Employee Referral incentives
• Work for the largest hotel network in the world, committed to equality, diversity, and inclusion.

Westin Hotels & Resorts is part of Marriott International's Premium portfolio, which has been putting people first for over 90 years.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Apply now and rise with us.