Job Description

One of our direct client is urgently looking for a Project Manager @ San Bruno, CA

TITLE: Marketing Campaign analyst
LOCATION: San Bruno, CA

Duration: 6 to 12+ Months 


Roles and Responsibilities:

• Performing root cause analysis on campaign implementation issues with the goal of enabling both peers and marketers to grow their knowledge of the product.

• Educating internal teams and partners on specific product functionality required to resolve their issues.

• Working collaboratively with Application and Systems engineering team members and members of other teams such as product management, engineering, security and infrastructure.

• Define a process of taking feature requests/bugs from various teams (Glass, W+, Ops)

• Work with business, engineering ,and external teams to ensure all items are prioritized.

• Track handoffs from one team to another team

• Keep stakeholders informed with meaningful status remarks. Track write what specific was completed and what else needs to be done, reasons for delay if necessary.

• Hold people/teams accountable

• Ability to gently escalate as appropriate

• Ability to triage and problem solving

What you need to succeed:

• Prior experience in the realm of digital marketing in at least one the following –

o Providing operational and campaign execution for Marketing emails

o Providing operational and execution support in the implementation of tags, pixels, cookies on a site to enable marketing campaigns

o Providing operational and execution support in data systems such as Customer Data Platform (CDP) or CRM system

o Providing operational and execution support in configuring systems and tools to run promotions, affiliate partnerships,

o Significant experience in a software environment implementing/supporting complex, multi-tiered enterprise software applications

• Highly organized, curious, and interested in learning new technologies

• Demonstrates awareness and commitment to customer satisfaction

• Worked in a technical project management role recently (within the past 5 years) that was working with business enterprise customers

• Has held a role that required at least 20% of their time to be spent problem solving with data

• Ability to multi-task and work through problems independently Excellent Communications skills (written & verbal)