Job Description

Job Summary

JOB DESCRIPTION – Marketing Associate

Location: Athens, Greece

Division: Ticketmaster Hellas

Line Manager: Operations and Marketing Director

Contract Terms: Permanent, Full-time

THE TEAM

The Marketing team at Ticketmaster Hellas is responsible for building the Ticketmaster brand, engaging fans and supporting the commercial success of our clients’ events. Working closely with teams across Sales, Client Services, Customer Support and Operations, the team delivers integrated campaigns that connect audiences with the live experiences they love. As part of a collaborative, fast-paced team, you will contribute to marketing activity across digital channels, CRM, content, partnerships and event support. You will gain exposure to the full campaign lifecycle while helping to ensure every customer touchpoint reflects the Ticketmaster brand.

THE JOB

The Marketing Coordinator supports the marketing function of Ticketmaster Hellas, assisting in the planning, execution and coordination of marketing actions that strengthen the Ticketmaster brand, support commercial objectives and enhance customer engagement. Reporting to the Operations and Marketing Director, this role works closely with the wider Marketing team as well as Sales, Client Services, Customer Support and Operations, taking ownership of day-to-day marketing actions and ensuring campaigns and initiatives are delivered accurately, on time and in line with brand guidelines. This is an excellent opportunity for a motivated, detail-oriented individual at the early stages of their marketing career to grow within a dynamic, fast-paced environment at the heart of the live events industry.

WHAT YOU WILL BE DOING

• Take ownership of day-to-day marketing actions, ensuring campaigns, content and communications are executed accurately and on schedule.
• Support the planning and execution of integrated marketing campaigns across channels such as email marketing, social media, website and digital advertising.
• Coordinate the creation and scheduling of marketing content (copy, images, video) in collaboration with design and content resources.
• Assist in the management of CRM and email marketing activities, including audience segmentation, campaign set-up and performance tracking.
• Monitor and report on the performance of marketing campaigns, compiling data and insights to support decision-making.
• Liaise with internal departments (Sales, Client Services, Operations, Customer Support) to align marketing actions with commercial priorities and event needs.
• Support the coordination of marketing partnerships, promotions and event-related marketing activities.
• Manage on -site logistics, promotional materials and venue setups for company events.
• Help maintain brand consistency across all customer touchpoints, materials and communications.
• Assist with the administrative and operational aspects of marketing projects, including budget tracking, supplier coordination and timeline management.
• Conduct market research and monitor competitor and industry activity to support the wider marketing team with insights and recommendations.
• Increase brand awareness by shaping company identity and building public recognition.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelor's degree in Marketing, Communications, Business or a related field.
• Professional experience in marketing (0–2 years); internships are welcome.
• Prior experience in a ticketing, entertainment or events-related company is considered a strong plus.
• Genuine interest and eagerness to build a career in the events and entertainment industry.
• Strong organizational skills with the ability to manage multiple actions and deadlines simultaneously.
• Good working knowledge of digital marketing tools (e.g. email marketing platforms, social media management tools, basic analytics).
• Excellent written and verbal communication skills in Greek and English.
• A proactive, collaborative attitude and willingness to learn.
• Attention to detail and a data-driven mindset.

KEY PERFORMANCE INDICATORS

Performance will be measured against agreed objectives, including areas such as:

• Timely and accurate execution of marketing actions and campaigns
• Quality and consistency of marketing content and communications
• CRM and email marketing campaign performance
• Support to cross-functional marketing initiatives
• Contribution to brand consistency across touchpoints
• Personal development and growth within the marketing function

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

#LI-JCK #LI-Hybrid

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.